Sep 22, 2020
"Best customer experience I've had at any car shop. Caliber kept me informed every step of the way and my car (parking lot fender bender) was back to me in three days. They handled all the dealing with the insurance company and the rental car was delivered to the shop the day I dropped off my car (Enterprise). My car looked like new." - Clyde ThompsonAug 31, 2020
"They were great, the repairs were great and the the back looked better then I had expected" - Jay W.Aug 25, 2020
"I just had body work done here, this was one of the best body shops I have ever used, a rare thing and deserves recognition. I used to live in California, everyone does lots of high mileage driving, so lots of minor car incidents and examples of body work. There are many bad or lazy body shops out there but not this one. The Caliber Edmonds remediated orange peel and bad finishing from a previous poor repair and also repainted some delamination in another spot. Some of the work I paid out of pocket and the price was very reasonable. The cliche "you can't tell" or "looks new", but very true for my repair and I've owned this car since it was new. On the balance the worst thing I could say about my experience was there were a few small smudges of glue or tape around the car that rubbed off. The car was otherwise almost spotless inside and out when I picked it up. Thank you to Courtney and her team, the communication, responsiveness was very good and they are all working very hard. I would definitely come back. One team member I chatted with said even during the pandemic the company treated them well, I believe happy workers are also good workers. Even if it is a chain, some locations may be better than others. They just said the best thank you would be a good word and here it is." - Christina A.Aug 21, 2020
"We have the best customer service! When dealing with an accident there is so much anxiety needing to be dealt. I found so much solace being kept in the loop while our van was in getting repaired.... more" - Christina A.Aug 21, 2020
"We have the best customer service! When dealing with an accident there is so much anxiety needing to be dealt. I found so much solace being kept in the loop while our van was in getting repaired. Courtney and Taylor went above and beyond with the attention they provided. Our van looks brand new, inside and out. Thanks again!"
Rated 5/5 based on 5 customer reviews.
- Walt Kerr