Apr 2, 2020
"Rarely do I post a review but this one was 5 stars. Melissa was nothing but wonderful, customer service could not get any better. I cant remember the last time I dealt with a company that made things this easy. Highly recommend." - Carole W.Mar 4, 2020
"My 2019 Jeep was involved in a multiple car collision on the I-5. Keenan Honea, the Service Advisor, was beyond helpful and presented a complete picture of the possible unseen damage to my car so there would be no surprises when my crunched bumper was removed and replaced. In addition he arranged for me to be driven home when I dropped off my car and to be picked up when the repair was complete. I recommend Caliber Collision and most particularly Keenan Honea without hesitation and with great enthusiasm." - Julie M.Mar 4, 2020
"Took my car here after I had gotten into an accident. They were wonderful! They kept me up to date with the process and my car was finished a lot sooner than they estimated. They made a bad situation into an easy experience! I highly recommend." - Aris FoxMar 2, 2020
"Excellent services.Was oversees during the whole transaction. They were so helpful and acomidating. Definitely will use them again!!!" - Justin C.Jan 30, 2020
"My 2019 4Runner was caught in a sandstorm coming over the Grapevine. All I had to do was call my insurance company get an initial quote, brought it to Caliber and they took care of the rest. My car actually looks better than the day I drove it brand new off the lot! I worked with Ken, he was great. They sent me weekly updates. It took awhile but it was well worth it, you can't rush great work like this. So happy with the work they did." - Jennifer G.Jan 28, 2020
"Ken at Caliber Collision was amazing! I had a great experience, as Ken was very knowledgably and informative. He was also very patient with all my questions. My car was ready on time, and it looked like new. The whole team did a fantastic job, but I feel like Ken went above and beyond for me!" - Amelia C.Jan 23, 2020
"Took my car here after my back bumper was ripped off and Caliber did a beautiful job! Best looking part of my car for sure Ken was my contact and very helpful. He always kept me up to date on the progress of the fixes and made the entire process extremely easy. I appreciated the consistent contact and overall service at the shop." - Robert S.Jan 17, 2020
"It was such a breath of fresh air to have received the customer service I did when I walked into the N. Coast location. The lobby was clean and neat, the entire staff was friendly. I was greeted with a smile from the front desk as I walked through the door and was assisted immediately for my 10am appointment by my Service Advisor - Ken. After receiving my estimate, Ken explained the entire process thoroughly to me for when I drop my vehicle off for repairs. They were so accommodating!!! A nice "Ocean-Breath-of-fresh air"!! Highly recommend this location for any of your vehicle repair needs. Aloha!!"
"Trevor ad Jules were fantastic. Car is better than ever - they even polished and toched up th whole car and replaced a light cover I'd broken. great service!!! yu really know what customer service means. Thanks much" - Ferne
"Someone backed into me at a light because he wanted to go into the u turn lane.He was in a big SUV and did not see me because my car was lower. He also didn't hear my horn. Since I did not hear from his ins co, I decided that my car had to get fixed a USAA told me to take it to Caliber Collision to get an estimate. I was not familiar with them but went anyway. They were so attentive and friendly and checked the car out and told me they would get back to me with the estimate. It was very reasonable and USAA told me to go ahead if I wanted them to do the work and they would cover it and get in touch with the other guy's insurance. Caliber did a wonderful job an 2 days. The insurance co paid for the rental car similar to my car and i was very happy and pleased with the results. Thank you again!!" - Teri
"Outstanding service, outstanding work. Thank you." - james
"Extremely happy with Caliber Collision. My car looks better than ever, it was repaired in a few days and dealing with Lisa was the best. She kept me informed daily and made an unpleasant accident not so bad...thanx to the whole team...." - Bill
"The work was excellent and completed quickly. Customer service excellent." - Carolyn
"Outstanding. Looks like a show room car. Thanks" - H. Lee
"Nice job repainting the failed clearcoat. Looks like new." - Robert
"They did a great job for me--real thorough. They're pros." - Stuart
"The best. Great job repairing and painting rear bumper. Fast and efficient. Marty was awesome as were office staff. Highly recommend." - Nancy
Rated 5/5 based on 8 customer reviews.
- Bryan T.