Jul 19, 2019
"Great job on my car. Great communication, great customer service & cleaned my car - inside & out." - Lisa L.Jun 28, 2019
"This is the best repair shop in Folsom. They kept us informed as the work progressed. We needed our truck by Friday because my son was heading back to college in San Diego. The work has a lifetime warranty. Great friendly customer service too!" - Lisa L.Jun 28, 2019
"This is the best repair shop in Folsom. They kept us informed as the work progressed. We needed our truck by Friday because my son was heading back to college in San Diego. The work has a lifetime warranty. Great friendly customer service too!" - Coley GirlJun 22, 2019
"Scott did an amazing job keeping us informed. The person working on my car even noticed something (a small detail) he wasn't happy with, informed the shop manager and they went to the dealership, got a new part and made it perfect. I appreciated their attention to detail and how professional they were." - Scott WiseJun 21, 2019
"They did a great job, made my car look brand new again. After a multiple deer hit" - Steve G.May 22, 2019
"Took my vehicle in for some pretty substantial repairs after a collision at an intersection caused by the other driver. From day one of bringing it in for repairs to picking it up today approx. 10 days later, Caliber Collision and my adjuster Stephanie were 100% on it from day 1. Arranging for the rental and picked up there, to keeping me in the loop as things progressed....even at "their" suggestion doing things better than the orig. estimate because that's what it would take to make it right. Upon picking up the vehicle today...you would never have been able to tell that my 2010 Lexus was even in an accident...perfect match on the paint and no trace marks of what had been replaced. I am a REAL STICKLER when it comes to my car so I wasn't about to accept anything other than 100% perfection..and that is "exactly" what I got...in addition the car was "totally clean" inside and out. If you need repairs....this is the place to go on Sibley in Folsom---and ask for Stephanie she really knows her stuff." - Shelly Prince ChenowethApr 22, 2019
"Big shout out to John and Ralph and the staff. I had only a minor injury to my truck. They buffed it out so quick did not charge me and made the whole thing go away just like that. 🥰Thanks for your honesty, your integrity and your values. Great people, great place. I highly recommend. Thank you so much guys." - Linda
"We had gone to two different shops to find the rattle in our rear hatch. Johnnie took our frustration to heart and took the time to figure out a solution and we couldn't be happier with the results. His commitment to resolve this, to us, shows the high quality standard that Caliber lives up to. Thanks, Johnnie!"
"This is the second time I've had Calibre Collision do car repairs. They do an excellent job, have great customer service from the moment you walk in the door all the way thru to job completion and car pickup. Greg was my technician both times; he kept in touch during the repair and had the car done withint the time frame quoted initially. Quality work and great customer service." - alice
"Friendly, caring and professional staff. Finished repairs in three days!" - Karen
"I had the best experience of any shop in all my years with Calliber Collision in Folsom, CA. They were attentive, dealt with my insurance and went out of their way to make sure my kids got to school on time the morning I was to pick up my vehicle. I would recommend their work to all my family and friends!" - Richard
"was very pleased with every aspect of the service I received. My car was completed on time and looked wonderful and drives like a dream. I shall recommend Caliber to my friends and family." - Joan
"Caliber Collision of Folsom came highly recommended by our insurance agency to repair a damaged rear quarter panel. I can see why. The friendly and professional staff did excellent work in a timely fashion at a reasonable price. They were very good at communicating throughout the process. I highly recommend the Prairie City road location of Caliber Collision." - Dana
"This was a second time my vehicle required body repair and just as the first time, Caliber took care of me. The staff there is very professional and accomodating, ensuring each customer is treated with respect and understanding their vehicle is important. The person who worked with me, Nina, was extremely supportive, calling me often to give me updates as well as assuring my vehicle would be ready at the soonest possible time. When i picked up my vehicle, one of the first things I noticed was that it had been cleaned and polished with one of the nicest detailing finishes ever on this vehicle. Shortly after, I had a question about my running board and the manager, Mike, requested I bring it in at my soonest convenience and he would check it out. When I did, they re-adjusted it and even though it was only a fraction of an inch, they still took the time to adjust it and make me feel comfortable with it. I had been reluctant to make any big deal about it but Mike and his team made sure I brought it down so they could make it right if needed. As far as I'm concerned they went the extra miles to make me feel supported and I did feel that way. Caliber is a top notch service and deserves the recognition. I hope this helps others. Thank You Caliber!!!! Nate" - Nate
"My experience was nothing but amazing. Great people, great communication, and my car looks like new. While I hope I will never have to return, I would not hesitate to do business with them again if the need arises." - Edward
"The process was quick and easy. The repair looks like nothing ever happened to my car. Caliber billed my insurance co. & I paid the deductible. The staff was professional and friendly." - Jean
"From the time USAA set up our appt. with Caliber Collision, we had an amazingly professional, helpful, and no stress experience. From start to finish, things were taken care of for us and we were kept informed of the progress of the repair. Thank You!" - Debbie
"Did amazing job repairing my ranger all in one day all the staff from my service advisor Greg to the front office girls and repair workers fantastic" - Brenda
"I was greeted & taken care of very well. Kept in touch with status reports. Would recommend this company to everyone." - Kim
"Caliber Collision restored my vehicle like it was new. I was so pleased and delighted to see my car looking new both inside and out. The paint work was perfect and they even detailed the inside of the vehicle. The front office employee, Michelle, was outstanding. She was efficient, cheerful, and a true professional. I was late arriving to pick up my car because of work responsibilities and Michelle was happy to wait until I arrived. She was personable, friendly, and worked quickly and effectively .
They worked well with my insurance company so cover payments They made things so easy for me and changed an aggravating inconvenience into something very manageable.
I would recommend Caliber Collision to anyone in need of assistance with car body work." - PATRICAI
"I just want to take this opportunity to say that I cant say enough about how fantastic these people are. I was kept adised about the stages of the work done on my car. The staff were so pleasant to work with and my car looked better than new when it was returned at the time promised. They went above and beyond what was required of them and I would recommend them to anyone who wants a good quality job done" - David
"My insurance company recommended Caliber Collision in Folsom, CA. Excellent work, timely, with a very fair price. Additionally, they repaired several chips (some went to bare metal) free of charge. That raises the rating to EXCELLENT OVERALL. The estimator, Crystal, the receptionist, and technicians were superlative. They kept me posted on completion date/time. Highly recommended." - Walter
"Katie at the Collision Center in Folsom on Auto Plaza Dr, was awesome from start to finish. She kept me informed and delivered as promised. Was even more surprised when I picked up my truck and it had been washed! Thanks Katie" - Jeff
Rated 5/5 based on 7 customer reviews.
- Kim Johnson