Mar 19, 2020
"I brought my car in for services and had an excellent experience. Abbe was very knowledgeable and helpful. Being in the customer service industry,I find it necessary to recognize great employees. Thank you!" - Bradley HeathMar 19, 2020
"I brought in my car and my service writer was Abbe Chandler. She always kept me up to date on the status of my car and it was ready as promised. The work quality was superb and if I ever have a friend/family member that needs work I'll give them her info." - Lindsay ThomeMar 19, 2020
"Caliber has worked on my car on multiple occasions. They make the whole process very easy and their work is superb. My husband is a picky man when it comes to our cars and he has never had a complaint after our cars have been at their shop. I would highly recommend!" - Steven MercerFeb 29, 2020
"Got an estimate for my truck. Very friendly staff and really fair! Highly recommended!" - B SchmidtFeb 29, 2020
"Great experience!" - Apolonio VasquezFeb 29, 2020
"Very friendly" - Stephen BrittainFeb 29, 2020
"Amazing customer service and great communication." - Brandon AlbanitoFeb 28, 2020
"Second time coming here in 3 years living down here. First time was unremarkable but this time the manager Steve took great care of us. From start to finish things couldn’t have been more seamless and easy. Thank you Steve and the Caliber team for fixing my wife’s car (again)." - Silvia SendraFeb 28, 2020
"Just a quick note about the staff from this location. I walked in with a friend of mine to get some feedback on what to do with some scratches in her car. Everyone was very helpful and pleasant. She will definitely bring her car back for the repairs discussed."
"Couldn't be more pleased with the repair work and the excellent coordination between Caliber and USAA to get this work done during the holidays. Special thanks to Kim and Myra and Cara in the office. " - Carole
"Work was done professionally and ahead of schedule Very pleased" - Mike
"I was pleased to have an experience with a company this professional and this well executed. This is a great place to get your car fixed. They made the process seamless. They helped me rent a car nearby and I did since USAA insurance contracted with the rental company. They kept me informed all along the way. They explained everything beforehand and delivered exactly what they said they would. My car is good as new!"
"I recently brought my car back in for additional work needed and the Manager rolled out the red carpet making sure that the additional work was completed in a timely manner. I was pleased and impressed with the quick turnaround, exceptional service, atttention to detail and high degree of professionalism and courtesy. I would most defintely recommend Caliber Collision to anyone who needs body work done on their car. Dave B" - David F.
"My work involved significant repairs to the front end The work was done very well and in a very timely fashion. The appearance of the car was like factory new. The astaff was very helpful and courteous." - Morgan
"I was recently involved in a motor vehicle accident in Lee County, Florida and brought my vehicle for repairs into Caliber Collision on Andrea Lane. Not only were my repairs handled in a timely manner, but Carl and Patricia went above and beyond the typical call of duty to assist me with the insurance paperwork. I was dealing with the at-fault driver’s cut-rate insurance company and had many speed bumps along the way. Carl and Patricia both diligently continued to speak with the insurance company and adjusters to make sure my payment was confirmed and everything was taken care of. In my 27 years I have never experienced customer service like I have received from the staff at Caliber Collision. It is with their patience and kindness that I consider myself to be a lifelong customer of Caliber Collision." - Samantha
"I have had two repairs done by Caliber Collision. In both instances, the result looked like new. I am very pleased with their work. Dave" - David
"Very professional Had to come back and was treated exceptionally. Can't say enough about the professional attitude. Will send others to this location. John" - john
"My car was vandalized by someone using a sharp object making a deep scratch all along the passenger side. Shane was very helpful to explain the procedure and to take care of my car. Good job!" - Joe
"Excellent throughout the
entire process" - Michael
"You turned a negative experience into a positive encounter. What a great group of employees you have especially Justin Redman! Thank you so much, everyone was so....nice." - Shirley
"This past month I brought my 1992 Miata in for the second time in the last year for repairs. Both times my repairs were handled by Justin Redman who provided excellent customer service. He is knowledgable, courteous, has great attention to detail, and kept me in the loop as to the progress on my car. The work was finished on time and the car was restored to its original condition. It looked as good as the day I drove it out of the showroom in 1992. I have recommended Caliber on Andrea Lane to my neighbors and friends in the past and will continue to do so. Richard" - Richard
"Every aspect of my experience with Caliber Collision exceeded my expectations. I was particularly impressed by how fast they repaired my vehicle." - Michael
"I just want to thanks Caliber Collision for its excellent and professionalism service from the moment I steep in to your office until I pick up my car. Great customer service in the from desk , and also to Sean for keeping me updated with the progress at the car.
Thanks again Lilliana" - Lilliana
"Myra took a look at my car and indicated it could be buffed out which she did. That is real customer service. I have had two other occasions to deal with Caliber and was extremely pleased with both events. The car looked new when they finished it. I strongly recommend them to anyone needing any auto body work." - Richard
"We had used this facility in the past albeit under different ownership. Although we had a small dent we mostly had a paint chip and two sections of scratches to be worked on. The work was done as promised and you can not tell the rear quarter panel and part of the door were repainted. The service technician was a pleasure to work with and we were completely satisfied" - John
"This was the first time I used Caliber and I am totally surprised with the excellent service I received. I am not from Ft. Myers and was totally unfamiliar with any of the collision facilities in the area. The local VW dealership recommended Caliber and so I went there for an estimate. I received prompt service with the estimate and then given a date to get my VW repaired. The service and the job done on my Vehicle was excellent. The service manager was very courteous and accommodating. I wouldn't hesitate to bring my vehicle back again." - Ralph
"My experience with Caliber Collision was excellent. They did and excellent job repair my BMW better than new. Very detail oriented and really listen to my concerns." - kerwvin
"I got rear ended. They did a
great job of repairing the back bumper skin, painting it and replacing the tail light. I highly recommend this shop." - Robert
"When I got my truck back it ran like the day it came off the line. Great job all the way around and all the employees did a great job also. thanks for everything. You have a customer for life I have my friends, they agree with me." - Ronald
"Justin did an excellent job on color and repair. I feel he went beyond what was necessary for my repairs. Thanks to you all.John" - John
"Absolutely the best repair shop I have been to. They made my Mercedes look brand. Excellent and knowledgeable employees" - Michaele
"I was very pleased with Brad Meek's handling of my claim. The damage to my car was repaired perfectly, and it looked like a brand new car when I picked it up.
I would recommend Caliber to anyone of my friends who needed this professional assistance to restore their car." - edna mae
"Today, Reuben and Keith were very helpful to this old man and worked real hard to retrieve and reinstall one of my license plate lightsThanks to them!" - Cornelius
"My experience at Caliber Collision was above & beyond expectations. Justin Redman was very professional & I was back on the road in no time, literally. Justin was not only professional he was honest. The experience exceeded all expectations & I would definitely recommend this shop to anyone. Thank you Justin. - Phil" - Phil
"I highly recommend this repair center. The service is fantastic and the work was done extremely well. I was very impressed by the people that work there. I would use them again but hope I don't need to!!" - Maria
Rated 5/5 based on 9 customer reviews.