Nov 17, 2020
"Jeff Hood, Service Advisor with Caliber Collision does an outstanding job. Accurate estimates and oversees the quality of the bodywork. Jeff kept me informed of the progress of the work and delivered on time and with superior quality. I have worked with Jeff numerous times in the past and I highly recommend Jeff and Caliber Collision, White Settlement Road." - Tommy HendersonNov 13, 2020
"We looked online and Caliber Collision had many good reviews from several insurance companies and many customers. The other guy's insurance company paid for the rent car and repairs. When we went to the repair facility we noticed a BMW, a Lexus, and some late model domestic cars that had been in some serious accidents. From the start we met Johnny, the project manager who was assigned to our 2015 Camry. The front office notified Enterprise Rentals who we previously arranged through the other guys insurance while we were briefed on the repair assessment and by the time the rent car arrived we felt we were in good hands. The repairs took a month and Johnny called us every week to let us know what they were doing and where they were in the repair process. When got the car back it was awesome. We really like the lifetime warranty."
"All your people were very friendly and proffesional. The car looked great. We were very satisfied with our experience. Thanks" - Nancy
"Great to work with, kept me informed throughout the process." - Jean
"Caliber was extremely easy to work with throughout the entire process. Making appointments was easy, and the repair process was quick and efficient...and my truck looks great. Travis kept me updated on the whole process and finished it in under 3 days....the last time I had to get collision repair, a different franchise took over 4 weeks, didn't keep me updated unless I called in or dropped in, and even lied about where the vehicle was in the process. This was a great example of perfect customer service." - Lan
"Everyone was very nice. They repaired my car quickly and better than it was before. Thanks" - Blake E
"I was so pleased with the work that was done on my car and Tim Allen took special care with helping me and taking the time to really keep me up to date on everything involving my car. Tim and his team worked so hard and made such a difference in customer service i was treated so well and i am so grateful during such a hard time with my wreck. Thank you again Tim and all those that work with you.
Mimi Keenom" - Mimi
"Derick Porter did an excellent job, both handling the repairs and keeping us informed." - J.O,
"Darlinda and everyone I dealt with was super. I was impressed by Darlinda's attention to making sure only the best materials were used and the way she kept me in the loop. The car looks great!" - Kathy
"Done very well, on time and within cost expectations.
Thanks." - James
"Everyone was very helpful and curtious. My rep, Kayla Lashmet, quickly completed my estimate and had my car repaired much more quickly than expected. I can't say enough about the excellent service she provided!" - Darin
""Wow, for a faux pas I created and was extremely sad about this mess, Everyone at Caliber especially the ladies at the front desk and the one and only Jeff, were full of compassion and kindness and repaired it to perfection in record time. They are just the BEST ! Highly recommended. Great care and great work, as it looks brand new again. Thank you everyone that worked on this car so quickly and with such care and kindness." - Harriett
"Great, friendly service throughout the process - from the ladies on the front desk, through the adjuster, and the finished job. My car was ready to go even sooner than expected and the work done on it was impeccable." - Jerry
"I have used this Caliber location at least four times over the years, ranging from a major colision situation to smaller repair jobs. I have always been well satisfied with the quality of the work and the people whom I have dealt with. I would not use anyone else based my experiences. THANKS!" - Richard
"I am more than pleased with the quality of the work done on my car. It looks amazing!!! Jeff Hood was great at keeping my updated on the work being done so I knew when it would be ready. I will always use and recommend Caliber Collition to everyone. Thank you for a great staff" - Kenneth/La Tosha
"Daniel was very courteous and kept me up to date on what was happening. Having my car ready in 3 days was also great; insurance did not pay for my rent car so was glad to get repairs done quickly." - Jo
"Love em!!! I don't take my car anywhere else. I don't know of any insurance company that doesn't use then as one of their premier service providers. I always get my car back as good or better than it was." - Clifton
"Between Chris and Tom, I felt my adjuster was able to complete a full appraisal of my car and complete the repairs and I might add in record time!" - Betti
"Overall, a great experience. The car was repaired in the time estimated and the repair looks good. Darlinda was extremely courteous." - Bryan
"The staff at Caliber Collision was very helpful in answering all my questions. I was impress by the workmanship that was performed on my vehicle and the quick turn-around to have my vehicle back...
I will recommend others to Caliber Collision.." - Danny
"darlynda casterline was the the lady who was in charge of the repairs to my car.told me it would take two days to have it repaired and it was ready on the second day.thanks again to darlynda and caliber on west 7th st fort worth" - Ian
"Excellent Service and repairs. My compliments" - John
"This was the second time I have used Caliber. On both occasions Darlynda did an excellent job. I will continue to be a loyal Caliber customer." - Robert
"I got my car repaired a few months ago and the customer service was awesome! Jeff Hood was a fantastic advisor and kept me informed throughout the whole process. The girls at the front desk were very nice, as well." - Kaylee
"Very professional service reps and prompt service and follow up. THis is my second car I have taken in for repairs and would go again. Highly recommended and car looks better than new. thanks" - Kathleen
"Had to replace frame on truck. They did great work. Excellent fast follow up on a few issues as this was a massive job. Also have worked on our Land Rover after a tree fell on it. Flawless job" - Doug
Rated 5/5 based on 2 customer reviews.
- Bill Behr