Sep 18, 2020
"I took my car here for service. Their team was fast, efficient, friendly and professional. I would recommend them to anyone! Thank you!" - Arlene YagerAug 27, 2020
"I called them to sechudle and appointment to get my brand new 2020 jeep Grand Cherokee fixed due to someone hitting it.. They were very professional and nice and kept me updated with my vehicle and took care of enterprise and my insurance for me. Tristian terrel was amazing and very nice and even offered to stay later so I could get my vehicle back on time. When I got my vehicle back it looked brand new couldnt even tell it was damaged I would highly recommend them. Definitely will go back if I ever need body work or paint done" - Barbara MartinFeb 11, 2020
"They were GREAT!!! From start to finish, we were treated with great customer service. I will never go any were else for my vehicles😁" - tanner manleyNov 12, 2019
"Got in a fender bender and a feller named Tristen really went out of his way to fix my rear bumper as quickly as possible. Now my car looks brand new! Thanks" - Matthew B. Courtney, Ed.D.Jul 12, 2019
"They did a great job fixing my car after a fender bender. Turned it around in four days and it looks brand new!" - Karen NallDec 20, 2018
"Visited this super business in Frankfort Ky today for an estimate on a fender-bender that was priced at $484. Tristan was an excellent rep for this company, very personable and highly efficient. Called a tech over to look at the bumper, pushed it back into place on the spot, and painted over a minor scratch. The cost? No charge. Needless to say this company has all my future business and I will tell everyone I meet what an honest business this is. You will get an honest estimate." - Kelly EvansNov 12, 2018
"I have a 2015 Lexus IS250 that was recently purchased. I was attending the Miss FCHS pageant at Franklin County High School on 11/10/18. Some time during that event my car was scraped by another vehicle leaving what looked like a 1/4" wide x 3' long scratch just behind my front driver side wheel though half way along the driver's door. Fortune Collision was immediately recommended to me by our local insurance contact. I called and they told me I could come right over....from the moment I walked in I was treated extremely friendly and professionally. They took all of my information and inspected the car. IMMEDIATELY they thought they could buff all or most of the scratch out and keep my costs minimal and under the deductible. 30 minutes later I was driving off the lot with not just that long scratch buffed out but a few other older scratches buffed out as well.....at NO CHARGE. Suffice it to say I cannot be more pleased. Shane Terrell, his son and co-worker were just wonderful, personable and the epitome of what quality customer service is all about. As someone who also works in sales and customer service I cannot recommend these folks enough.....their FIRST thought was what can we do to help this customer before we go down the "insurance" road. They could have just as easily run the estimate and worked this as a claim and made a quick buck...but they took care of me initially and guess what.....they will be getting ALL of my body shop related business. It is not about making a one time deal...it is about building relationships. I highly recommend these guys....." - Jonathan IsonOct 19, 2018
"My Harley Davidson Truck looks like brand new and Shane was awesome handling the insurance company. Highly recommend Fortune Collision to anyone."
Rated 5/5 based on 8 customer reviews.
- Tera Callis