Sep 26, 2019
"I want to thank Caliber Collision for their excellent service they did on my Lexus 470 and in a timely fashion. But I especially want to give a 10+ rating to one of the employees, Jeremy Riley, he went beyond the call of duty in assisting a single women trying to take care of her car. His patience and informing every step of the way was very comforting. I would highly suggest Caliber Collision to any of my friends and colleagues, especially Jeremy Riley. Thank you, Gina C." - Laura GedeonSep 24, 2019
"Dealing w car issues is never fun SCOTT MADE THIS AN EASIER EXPERIENCE THAN GETTING MY OIL CHANGED THANK YOU !!!!! The entire staff made getting my car fixed so easy and painless I was so scared and nervous cause I’m just that kinda person who knows how to put gas in my car that’s it CC in Grapevine is THE BEST THANK YOU GUYS !!!!!" - Laura GedeonSep 24, 2019
"Dealing w car issues is never fun SCOTT MADE THIS AN EASIER EXPERIENCE THAN GETTING MY OIL CHANGED THANK YOU !!!!! The entire staff made getting my car fixed so easy and painless I was so scared and nervous cause I’m just that kinda person who knows how to put gas in my car that’s it CC in Grapevine is THE BEST THANK YOU GUYS !!!!!" - Mike MillikenSep 3, 2019
"Used them for minor damage on a Mazda 3. There was significant amount of insurance haggling with the insurance of the person who damaged my car. Caliber took car if it and did a great job fixing the vehicle." - Todd FisherMay 8, 2019
"If you need body repairs. This I'd the place to go. Charge 52 per hour labor, best in area. Great work, great customer service. Had the parking lot dents fixed and car looks brand new." - Paul HaydenMar 27, 2019
"Mitch at Caliber and the whole staff are very professional, friendly, and do high quality collision repair. They go above and beyond in every way!" - Diego MartinezMar 5, 2019
"Great service ! they always keep me updated in the repair process! Thanks Mitch for your customer service and attention to detail." - Colleen
"I highly recommend Caliber Collision in Grapevine Texas. Haley and Robert were both very professional and courteous yet also very welcoming and friendly. I received phone calls every few days letting me know where my car was in the repair process which I very much appreciated. The car was ready a day earlier than expected and I was so thrilled to get it back. It looked all shiny and brand new again! The team did an excellent job of repairing it!! I will recommend them to anyone I know that needs collision repair. Hopefully I won’t need them again but if I do this is where I will come! Thank you guys!!"
"I want to thank the receptionist, Jordan. Jordan was attentive, approachable, courteous and friendly.
I appreciate the gentleman who called me about my vehicle, his name is Mitchell.
Mitchell was spot on and responsible. He was exact in his explaining the issues concerning the repair, and the care of the vehicle. He went above and beyond, he is a very honest and helpful man.
I would like to commend you for hiring such honest employees.
I hope that you will extend my thanks to Jordan and to Mitchell. And please pass this information on to your supervisor, manager, regional office and CEO. I want management to know that Jordan and Mitchell are the reasons that I will be recommending others to Caliber Collision for future repairs." - Anthony
"Caliber Collision is great, but the enterprise people dont know what they are doing. Ive been waiting an hour now for a rental because they couldnt find my name. Then they find my name, says they will be right back and im still waiting. Not happy" - Lindsey
"No place to provide a review---My experience with this location was superb. They repaired perfectly my wife's Expedition--great customer service along with perfect technical rebuild." - Chris
"bret harris, was excellent, very professional, and he made sure the repair was done excellently . I ws very satisfied with Bret Harris as my service agent and would ask for him again sincerely Mary Kelleher" - mary
"The initial repair was quite disappointing, due to a few nicks incurred during the repair. After further touch up the car looks like original again. Great job guys." - Ernie
"I recently had repairs done on my 2014 Fusion. I could not be more pleased with the results and exceptional customer service I received from this facility in Grapevine Texas. Will Wample and Mitchell went above and beyond to meet and actually exceed my expectations. It was a stressless and seamless experience with the finished repair done earlier than expected. Your team at this location deserves special recognition. Thanks for a stress free job well done from my perspective.
Paul Smith" - Paul
"The customer service at this location was top notch! Bret Harris kept me updated through the entire process. My vehicle looks better than new!" - Cynthia
Rated 5/5 based on 8 customer reviews.
- Gina C.