Feb 28, 2020
"Scott was a pleasure to work with. I definitely will be recommending Caliber to my friends and family!" - Brittany PascavisFeb 28, 2020
"Got my car fixed here through Robert and he did an amazing job! If I ever get in a wreck I know who to go to!" - Susan NishimotoFeb 13, 2020
"Jeremy did a wonderful job with updating my car and just had outstanding service, even the rest of the staff was pleasant. They even cleaned my car, and adjusted my phone holder for me! I am very pleased with how my car looked and it looks brand new :)" - Megan DavisFeb 13, 2020
"Mitch is unbelievably helpful. I’ve been needing to take care of dents and have been dreading having to go through the whole process. Thank you Mitch for being so nice, knowledgeable and great to work with!!!" - K H.Feb 6, 2020
"Scheduled an appointment at the beginning of the week with hopes it wouldn't take more than a full week. Jeremy helped me coordinate rental car pick up/ drop off, worked out the insurance scope and he delivered the car in 2 days!!! I could even believe it. The estimate was it would take 4-5. Very grateful for the urgency by everyone at the shop." - Nicola KelloggJan 28, 2020
"I highly recommend Jeremy Riley for your car service needs. He is extremely knowledgeable and very professional to do business with. I noticed while waiting he had great customer service with all of the customers who walked through the door." - NicolaJan 28, 2020
"I highly recommend Jeremy Riley for your car service needs. He was extremely knowledgeable and very professional to do business with. I noticed as I was waiting he had great customer service with all of the customers who came through the door." - Paul SmithJan 28, 2020
"I brought in my Toyota Camry to the grapevine location and dealt directly with a service tech named Mitchell Smith. Mitchell took care of every detail and kept me updated on the progress. Communication and attention to detail was amazing. Caliber is lucky to have such a customer oriented employee and the repair was excellent!! Thank you Mitch! If I ever need service in the future, I will always return to Caliber because of his customer care." - Colleen
"I highly recommend Caliber Collision in Grapevine Texas. Haley and Robert were both very professional and courteous yet also very welcoming and friendly. I received phone calls every few days letting me know where my car was in the repair process which I very much appreciated. The car was ready a day earlier than expected and I was so thrilled to get it back. It looked all shiny and brand new again! The team did an excellent job of repairing it!! I will recommend them to anyone I know that needs collision repair. Hopefully I won’t need them again but if I do this is where I will come! Thank you guys!!"
"I want to thank the receptionist, Jordan. Jordan was attentive, approachable, courteous and friendly.
I appreciate the gentleman who called me about my vehicle, his name is Mitchell.
Mitchell was spot on and responsible. He was exact in his explaining the issues concerning the repair, and the care of the vehicle. He went above and beyond, he is a very honest and helpful man.
I would like to commend you for hiring such honest employees.
I hope that you will extend my thanks to Jordan and to Mitchell. And please pass this information on to your supervisor, manager, regional office and CEO. I want management to know that Jordan and Mitchell are the reasons that I will be recommending others to Caliber Collision for future repairs." - Anthony
"Caliber Collision is great, but the enterprise people dont know what they are doing. Ive been waiting an hour now for a rental because they couldnt find my name. Then they find my name, says they will be right back and im still waiting. Not happy" - Lindsey
"No place to provide a review---My experience with this location was superb. They repaired perfectly my wife's Expedition--great customer service along with perfect technical rebuild." - Chris
"bret harris, was excellent, very professional, and he made sure the repair was done excellently . I ws very satisfied with Bret Harris as my service agent and would ask for him again sincerely Mary Kelleher" - mary
"The initial repair was quite disappointing, due to a few nicks incurred during the repair. After further touch up the car looks like original again. Great job guys." - Ernie
"I recently had repairs done on my 2014 Fusion. I could not be more pleased with the results and exceptional customer service I received from this facility in Grapevine Texas. Will Wample and Mitchell went above and beyond to meet and actually exceed my expectations. It was a stressless and seamless experience with the finished repair done earlier than expected. Your team at this location deserves special recognition. Thanks for a stress free job well done from my perspective.
Paul Smith" - Paul
"The customer service at this location was top notch! Bret Harris kept me updated through the entire process. My vehicle looks better than new!" - Cynthia
Rated 5/5 based on 9 customer reviews.
- Annissa Allen