Jan 24, 2020
"Holy WOW!! I have never ever had this much of an incredible customer friendly service. It was an insurance claim when I was rear ended. Between Travelers Insurance and Caliber Collision I have never been treated so well. Shout out to Jeremy who just was awesome. And the rest of the team blew my socks off. Wow, just wow. Thank you. ✌️🇺🇸" - Josh BrownJan 22, 2020
"Other than a small hiccup with the call-center to schedule my initial appointment, the process with Caliber Collision was perfect and my car turned out fantastic! Mitch (the agent I worked with) made the process as easy as possible, kept me updated the entire way, and was both friendly and professional. Thank you again!" - L M RockwellJan 18, 2020
"Jeremy Riley has been our go to advisor at Caliber collision on several occasions. This time when I came in with a scratched bumper, he was quick to assist and offered several options for repairing the damage. I would highly recommend this auto body shop in Grapevine." - Lynn RockwellJan 18, 2020
"Jeremy Riley has been our go to advisor at Caliber collision on several occasions. This time when I came in with a scratched bumper, he was quick to assist and offered several options for repairing the damage. I would highly recommend this auto body shop in Grapevine." - stacie ritcheyJan 16, 2020
"Wonderful experience! Fast, professional service. Kept me informed of progress through out the repair process." - Stacie RitcheyJan 16, 2020
"Wonderful experience! Fast, professional service. Kept me informed of progress through out the repair process." - Amber LawsonJan 15, 2020
"The best collision repair shop around!!! They always do an amazing job! The entire staff is always very professional and incredibly friendly! I wouldnt take my business anywhere else." - Jaime GageJan 9, 2020
"Jeremy is fantastic! He kept me informed throughout the entire repair and finished a week early! My car looked great inside and out! The entire staff is friendly and honest. Thanks Jeremy!" - Jaime AlemanJan 9, 2020
"The quality of workmanship was quite high. The associate's I worked with were easy to talk to and easy to get ahold of during and after the fact. Would recommend to anyone. Definitely a better experience that the last time I've had to deal with a body shop/collision center." - Lucas Allen RushingJan 9, 2020
"After my accident Caliber was fast and informative. They made the whole process simple and painless. They made sure I knew what was going on the entire time. At pickup time they made sure to take the time to walk the repairs with me and explained all the details. The van looked so good it was like it came off the assembly line." - Colleen
"I highly recommend Caliber Collision in Grapevine Texas. Haley and Robert were both very professional and courteous yet also very welcoming and friendly. I received phone calls every few days letting me know where my car was in the repair process which I very much appreciated. The car was ready a day earlier than expected and I was so thrilled to get it back. It looked all shiny and brand new again! The team did an excellent job of repairing it!! I will recommend them to anyone I know that needs collision repair. Hopefully I won’t need them again but if I do this is where I will come! Thank you guys!!"
"I want to thank the receptionist, Jordan. Jordan was attentive, approachable, courteous and friendly.
I appreciate the gentleman who called me about my vehicle, his name is Mitchell.
Mitchell was spot on and responsible. He was exact in his explaining the issues concerning the repair, and the care of the vehicle. He went above and beyond, he is a very honest and helpful man.
I would like to commend you for hiring such honest employees.
I hope that you will extend my thanks to Jordan and to Mitchell. And please pass this information on to your supervisor, manager, regional office and CEO. I want management to know that Jordan and Mitchell are the reasons that I will be recommending others to Caliber Collision for future repairs." - Anthony
"Caliber Collision is great, but the enterprise people dont know what they are doing. Ive been waiting an hour now for a rental because they couldnt find my name. Then they find my name, says they will be right back and im still waiting. Not happy" - Lindsey
"No place to provide a review---My experience with this location was superb. They repaired perfectly my wife's Expedition--great customer service along with perfect technical rebuild." - Chris
"bret harris, was excellent, very professional, and he made sure the repair was done excellently . I ws very satisfied with Bret Harris as my service agent and would ask for him again sincerely Mary Kelleher" - mary
"The initial repair was quite disappointing, due to a few nicks incurred during the repair. After further touch up the car looks like original again. Great job guys." - Ernie
"I recently had repairs done on my 2014 Fusion. I could not be more pleased with the results and exceptional customer service I received from this facility in Grapevine Texas. Will Wample and Mitchell went above and beyond to meet and actually exceed my expectations. It was a stressless and seamless experience with the finished repair done earlier than expected. Your team at this location deserves special recognition. Thanks for a stress free job well done from my perspective.
Paul Smith" - Paul
"The customer service at this location was top notch! Bret Harris kept me updated through the entire process. My vehicle looks better than new!" - Cynthia
Rated 5/5 based on 9 customer reviews.
- John Putnam