- SmittyJan 17, 2020"Fast and friendly service from start to finish!"
- John M.Jan 13, 2020"Wife had her car repaired here twice and both times were easy. Car was repaired right the 1st time and back to us in just a few days!"
- Thomas SpearsJan 10, 2020"What a great experience with Caliber Collision. What a great bunch of people to work with. They just did a fantastic job from start to finish. Very fast repairs and they did a great job. They kept informed during the whole process. I will recommend Caliber Collision to all my family and friends"
- Ronald WatersJan 10, 2020"This is with out a doubt has been the best shop I have ever been involved with in my many years. Jason and John were the most helpful of getting the parts to repair my vehicle due to the auto strike. You could not ask for a better team that are at this facility in Jacksonville NC. Thanks again for a job well done!!!!"
- Patsy W.Jan 3, 2020"I will admit this was the best company I have ever worked with regarding my auto. A deer hit my Ram 1500. I brought it in to Caliber Collision, they were efficient, very helpful, and professional. On top of being friendly. They did an excellent job in 3 days. I will recommend them to anyone that needs repair work done to their Auto. On top of them they have Enterprise Car Rental right there so you don't have to go anywhere else. It was so convenient and quick I'm sold I'll never go anywhere else in regards to my auto needing repairs I give them a 10+. Thank you Caliber Collision for taking care of my 2011 Dodge Ram 1500. Claim# 0345938460101062 Geico Ins."
- Kinziano K.Dec 30, 2019"Vehicle was taken in and was repaired and cleaned. The repair that was done was excellent. The repairs were done in a timely manner and I was able to use my vehicle within a weeks time. The professionalism of the associates were top notch and I would highly recommend their services to any and all car owners. I will definitely seek them out for any future repairs!"
- Allan"The customer service was great. Very friendly and helpful. Dropped my truck of on a Thursday and it was ready on Monday. They sent me texts to keep me updated though the repair process. They even have an Enterprise rental agent on location to set me up with a rental. I would definitely use them again, just hope I don't need to."
- Elizabeth" Excellent and timely work on our car. The staff was courteous and professional. Keith was great to work with! Thank you."
"I just wanted to say how amazing the staff is at this location. I was rear ended and was shaken up about the whole thing. Caliber Collison mafe me feel at easy. They helped me so much with my rental car. Smooth and painless experience. If I had any questions I would call and they had all the answers right away. I even locked my keys in my rental car and they were more than willing to help me get it unlocked. I must give a shout out to Stacey, she is marvelous! She was a blessing to me while sitting in the waiting room and willing to help me with anything. I will highly recommended Cailber to anyone I know! Great job! " - Cherish
"Top Self Professionals! Kevin was assigned to me and I was consistently informed on everything that was happening at every change in my situation, which when working with insurance companies they change quickly. Outstanding experience and would recommend Kevin and his team at Caliber to anyone." - Kelly
"Good quality, had to send the vehicle back after they worked on it the first time because of a small cosmetic error. When I came back it was fixed in one day and the damage looked like it never occurred my truck looks as good as new. Workers were very friendly." - Jon
"My car was backed into, leaving quite the dent. I decided to bring my car to Caliber, and I am extremely pleased! Not only does my car look amazing, but the staff was very helpful and friendly! Thank you for such a great experience Caliber!" - Miki
"Excellent customer service and excellent work!!! Great job done!!" - Paul
"The service was completed according to the accident report. Not a bad job." - Joseph
"Excellent! Harris and his team really did a fantastic job getting the truck fixed and back in service. Harris called everyday to update us on the status while the truck was in the shop. The Staff made good on their guarantee to get it done and done right! I would recommend them to anyone needing work. First time customer, and now a lifetime customer!! Thank you to Harris and the Team!!" - Matthew
"Recently, I required auto repair on my Subaru Outback. Caliber Collision staff waited on me immediately with my Geico representative. I was so impressed by the fast, professional, efficient service. Once damages were assessed, the rental car representative also immediately arranged for a rental car with me. Each of these 3 people provided the best customer service experience that I have ever had in my entire life. When I picked up my repaired auto, I walked in the door, was pleasantly greeted, all paperwork was ready, my car was cleaned on the inside and outside and a representative came out to show me the repaired work. I am amazed at the above and beyond operation and collaboration between these individuals. I HIGHLY recommend Caliber Collision to everyone. I promise that they will far exceed the most demanding expectations!!!!" - Kathleen
"Very professional and understanding. I would recommend them to anyone." - Bernard
"Yes I took my truck to caliber collision's on August 4th the customer service I received was outstanding. I was truly shocked and appreciated so much the honesty that I received from Kevin about the work that needed to be done on my vehicle. He did an absolutely outstanding job I know where I'm going to go for any of my vehicle body repairs I need done in the future. I have not received customer service like this in a an extremely long time and I greatly appreciate it and I highly recommend anybody that needs to have repairs done go to Caliber Collision and ask for Kevin." - Collette
"I have to say, this was the best customer service I have ever received! They kept me up to date on the progress of my vehicle and they always made me feel important. Highly recommended! Thanks again for making an unpleasant situation (hitting a deer) a pleasant experience!
Jen Avila" - Jennifer
"I recently took my vehicle to caliber. I had terrible damage on my driver side rear door,quarter panel and bumper on my vehicle. The staff is extremely friendly and helpful. I loved that they kept me updated everyday about the repairs of my vehicle. Texts, and calls daily gave me a sense of relief that my car is being taken care of. Caliber made things extremely easy from the day I dropped off my car to the day I picked it up. Great experience , great staff! I would highly recommend this place for all your repair needs!!! Thank You Caliber !!!! - Mr and Mrs Firestone" - Manisha
Rated 5/5 based on 8 customer reviews.
