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Coronavirus (COVID-19) Update

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

Learn More

Actualización sobre el Coronavirus (COVID-19)

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

Aprende Más

Auto Body Shop: Killeen - Downtown Location

415 E Avenue F Killeen, TX 76541 7:30 a.m. - 5:30 p.m. M-F
CLOSED SAT & SUN

Killeen - Downtown  Details

At Caliber Collision in Killeen, TX, we are a collision repair center with services including painting, auto glass repair, and dent repair. We pride ourselves on our work being performed with superior customer care and repair expertise, and all of our work is guaranteed through a written lifetime warranty. Our repair technicians are here to assist you with whatever repair services your vehicle requires. With our location, Caliber Killeen Downtown is accessible to those in the Killeen area including Belton, Copperas Cove, Gatesville, Harker Heights, and surrounding areas. We are a family friendly facility who is dedicated to having you back in your vehicle as soon as possible as we restore you to the rhythm of your life®.

About  Killeen - Downtown

Here at Caliber Killeen Downtown, we are committed to having customer satisfaction, and we know you will be pleased with our work’s superior quality. We respect all of our customers and value our customer relationships. During the repair process, we will give you continual updates on your vehicle’s status as we return it back to pre-accident condition. At Caliber Killeen Downtown, no repair is too large or small for us to handle.

We are committed to supporting our local military heroes and veterans by participating in events like the Celebration of Love.

Caliber Killeen Downtown is here to serve the Killeen area for all of your auto body repair services, and we thank you for entrusting your vehicle to us today and for years to come. Simply call our Customer Service Center at 1.888.CALIBER (225-4237) so you can make an appointment or leave your vehicle with us today! You can also click here to schedule an appointment and here to receive a free online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Certifications

Honda
Ford


Nearby Locations



Reviews


Testimonials

- Christina StewartMar 20, 2020

"Cooper was very helpful and buffed some panels on my Passat. It looks great now and very happy with the work."

- Daniel W. Sr WeiermannMar 16, 2020

"Great service"

- Javier MaisonetMar 7, 2020

"Excellent, professional customer service, very pleased with how they fix and handled our car. Thank you Cooper for everything and everyone else involved."

- William Q. PerezMar 3, 2020

"Staff & management of Caliber Collision, 415 E. Ave. F, Killeen Downtown did a great job setting up and repairing my pick-up truck on a timely manner and quickly 'restored my rhythm of life', simply satisfied; awesome people to work with, thanks. - Bill Perez"

- Texas RoseJan 20, 2020

"Just moved to the area so went by reviews to find a repair center. There were several Caliber Collision centers available within a reasonable radius. This one was further away than others but had a higher rating so it was the one I chose. So happy I did and I can see why the higher rating! Everything is very streamlined from start to finish: Larry, the State Farm liaison there, was professional and thorough in assessing damages. The lovely lady at the front desk was VERY knowledgeable, organized, explained everything in detail and didn't rush. She made the paperwork process painless and offered to get a rental for me, which was covered by my insurance company. The repair process itself was great - the estimated length of time was very reasonable and I received daily or almost daily text updates on the status and what was being done. The guys in the shop know what they're doing - the finished repair was perfect. I couldn't tell there had ever been any damage. The final payment and paperwork was fast and efficient and they sent copies with me showing everything that was done. On a side note...one way I mentally rate a business is in the cleanliness, especially the bathrooms. In my mind, if the people working there don't care enough to be clean, that is just icky to me and it makes me think they may do sloppy work too. Their facility was very clean, even in the corners :) I just can't find anything at all to complain about so 5 stars!"

- Tamara A.Jan 20, 2020

"Just moved to the area so went by reviews to find a repair center. There were several Caliber Collision centers available within a reasonable radius. This one in downtown Killeen, TX was further away than others but had a higher rating so it was the one I chose. So happy I did and I can see why the higher rating! Everything is very streamlined from start to finish: Larry, the State Farm liaison there, was professional and thorough in assessing damages. The lovely lady at the front desk was VERY knowledgeable, organized, explained everything in detail and didn't rush. She made the paperwork process painless and offered to get a rental for me, which was covered by my insurance company. The repair process itself was great - the estimated length of time was very reasonable and I received daily or almost daily text updates on the status and what was being done. The guys in the shop know what they're doing - the finished repair was perfect. I couldn't tell there had ever been any damage. The final payment and paperwork was fast and efficient and they sent copies with me showing everything that was done. On a side note...one way I mentally rate a business is in the cleanliness, especially the bathrooms. In my mind, if the people working there don't care enough to be clean, that is just icky to me and it makes me think they may do sloppy work too. Their facility was very clean, even in the corners :) I just can't find anything at all to complain about so 5 stars!"

- Tamara AdamsJan 20, 2020

"Just moved to the area so went by reviews to find a repair center. There were several Caliber Collision centers available within a reasonable radius. This one was further away than others but had a higher rating so it was the one I chose. So happy I did and I can see why the higher rating! Everything is very streamlined from start to finish: Larry, the State Farm liaison there, was professional and thorough in assessing damages. The lovely lady at the front desk was VERY knowledgeable, organized, explained everything in detail and didn't rush. She made the paperwork process painless and offered to get a rental for me, which was covered by my insurance company. The repair process itself was great - the estimated length of time was very reasonable and I received daily or almost daily text updates on the status and what was being done. The guys in the shop know what they're doing - the finished repair was perfect. I couldn't tell there had ever been any damage. The final payment and paperwork was fast and efficient and they sent copies with me showing everything that was done. On a side note...one way I mentally rate a business is in the cleanliness, especially the bathrooms. In my mind, if the people working there don't care enough to be clean, that is just icky to me and it makes me think they may do sloppy work too. Their facility was very clean, even in the corners :)"

- Carmen EdwardsJan 17, 2020

"I had my car done at this place it was perfectly done. And I want to thank mr.Larry and Cooper for this you both are great guys.Thank you so much."

"Excellent servicce and repairs. Thank you." - Ronald

"5 star service working with Mr Shane!!! He was approachable, knowledgeable, and had me in and out super quick! Definitely recommend such a fine service! " - Matt

"This location is amazing .. Customer service was excellent and great timing... I turned my car in on a Wednesday afternoon the parts and the job was complete Thursday night and I was able to have my car back early Friday morning .. The work that was done on my car was perfect thank you Robert for providing me with excellent repairs and Aaron for the amazing customer service and making sure I was back in my care in a short time..." - Christy

"After my terrible accident after being in Texas for 2 days, I took my car to a shop that always worked with my insurance company. Leslie was really sweet as soon as you walked through the door. After speaking to her, I was introduced to Shane and he was amazing. To know the person that was taking care of my car was an Army Veteran, just put my mind at ease. He kept me in the loop about the car every step of the way. I got my car back on 27 Jan 2017 and it looked even better than when I drove it off the lot. Thank you so much for everything and I hope I don't have to come back but I will recommend this shop to everyone." - Kathy

"I would like to thank Shane Irwin Jr. for the good customer service and repairs to me and my vehicle. He went above and beyond on my repair and cleaning on my camaro. It is now looking better than ever." - Justin

"Picked my car up yesterday and am extremely satisfied with the entire process of getting my car back on the road. My car has been here twice now in the past five years and each time the service and results have been excellent. Must give a shout out to Shane who kept me informed during every step of my most recent visit. If I'm ever in need of paint/body work in the future these guys will be my first choice." - Ruth

"I would to thank the Caliber Collision staff for there quick handy work for my Ford Escape. I communicated primarily with Shane, and always felt informed and secure about what was taking place with my vehicle. I'm happy with the quality of the repairs and appreciate all of the attention given to my situation. " - William

"I was very impressed by how nice and professional every single person I had spoken to was to me. They kept me inform of how my car was doing periodically. My car was done the same day!! I won't take my car any where else but, here for repairs!!!" - Marie

"Huge Thank you to caliber collision team! Tyler and his manager (sorry I forgot his name) provided EXCELLENT customer service! My Honda came back like nothing ever happened! Thank you! I highly recommend this place! Don't take your vehicle anywhere else!" - Samantha

"I am elated that I took my vehicle to Caliber Collision. The staff is very professional and I feel confident that my vehicle will be returned to me good as new." - RICHARD

"Excellent, vehicle always ready earlier than original day. Tyler and Shane are top notch." - Kil

"I got to into and unfortunate accident on the highway with debris coming towards me. I took in my Honda into Caliber Collision and met with my Service Adviser; Shane . He handled everything and kept me updated with my vehicle. It was fast and easy, he answered all my questions and the front desk representative Leslie took care of the my questions when Shane wasn't around. Overall, good service; I recommended this place." - Adley

"I had a great experience at this location. Exellent customer service as soon as you walk in the door. Shane was the one that did our car repair and I love the fact that he would give us updates on what was being done to our vehicle. He even took care of our rental! I would highly recommend them. Thank you for the great expirience. Karla" - Karla

"Shane was awesome! He was very thorough in his estimate and was very polite. We really enjoyed working with him. The whole process was quick and painless. Thank you for making this experience a positive one!" - Anitra

"I was very please when I met Tlyer. He kept me informed of when my car was ready through text. The car looked as it did when I purchased it. Thank you Tyler and all your team members for taking your time to ensure my vehicle was up to my satisfaction. The car looks marvelous. Appreciate your system that you created in keeping the customer informed of picking up their vehicle. I want to thank Vanessa for rendering Great hospitality to the customer. The coffee was fabulous. I recommend anyone to come to downtown Caliber Collision they are awesome" - Linda

"Mr. Shane was absolutely amazing. He was completely honest with me about my damages to the vehicle. He was fair, and extremely polite. I enjoyed his service. Mr. Shane was prompt and completely knowledgeable about my vehicle and the damages to it, he explained to me my options and was very patient about my schedule and my time frame. The front desk receptionist Ms. Leslie was amazing as well, she was so friendly and polite. The entire building was clean and well put together. I recommend this place to any and everyone! Thank you Mr. Shane! I appreciate you!" - Shannon

"This was my first experience with having to have my vehicle fixed by a shop. Upon arrival I was greeted by Mr.Irwin he was very polite and respectful. Mr.Irwin was not only good at doing his job he was fast and proficient he had a since of humor very easy to communicate with. I am very pleased with how professional and respectful Mr.Irwin is he makes sure to update me daily by call and text on how me vehicle is coming along with its repairs. He also called enterprise to come pick me up. Overall I give CALIBER COLLISON a six star rating out of five star being the best. I recommend CALIBER COLLISION to anyone that's looking for great service and professional employers." - JACOB

"I just wanted to thank Shane so much for taking such great care of mine and my husband's car! Our poor car got wrecked twice and the only person my husband and I wanted to fix our car, was Shane. He is the perfect guy to get the job done. He really cares about the customer's satisfaction, if he doesn't like the way the car looks he will have it redone. He literally took his time to make sure everything was finished to perfection. We were never disappointed when Shane handled our vehicle, he is the first body shop employee that we have ever trusted. Usually my husband finds something wrong when he takes our car to get it fixed, but not with Shane. Anybody that goes to Caliber Collision located downtown Killeen, please ask for Shane, you will not be disappointed, I promise! -Alexandra" - Alexandra

"On the 5th of Sept.2015 my car was taken in the shop at Killeen downtown location.I was greeted by Ty and the rest was easy as ever,They called Enterprise to come pick me up to go get my rental til my vehicle was repaired.The insurance co.Liberty Mutual did a wonderful job with my transistion til my car was repaired they have gained a customer for life.Ty texted me every other day to let me know the status of my vehicle being repaired.They are number one in body work and repair by the best for the best customers ill never go anywhwere for major repair of my vehicles.I am very well pleased with their overall service and i give them 6 stars !!!!!!!" - woodrow

Rated 5/5 based on 7 customer reviews.
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Coronavirus (COVID-19) Update

Actualización sobre el Coronavirus (COVID-19)

English | Español

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

First, we want you to know that we are taking the Coronavirus (COVID-19) pandemic seriously. Restoring the Rhythm of Your Life® means that we are taking extra preventative measures to protect our customers, teammates and everyone who enters our centers to keep them safe and healthy.

Each one of us is our own best defense against this virus.

Additionally, below are a few of the steps that we are taking:

  • Centers are cleaned and disinfected twice daily.
  • Our teammates will respect your space and will warmly greet you without a handshake. We will allow for adequate space between our teammates and customers (3-6 feet) during in-person interactions.
  • We ask that all customers remove all personal items from vehicles at drop-off.
  • We will provide digital paperwork if you prefer.
  • Customer vehicles are disinfected after all repairs are completed.
  • Our teammates are dedicated to hand washing between personal interactions and as many times as possible throughout the day. We encourage our customers to join us with frequent hand washing and the use of hand sanitizers.
  • If you become sick, please visit our centers at a future date, stay home and seek advice from your health care provider.

Thank you for your business and support.

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

En primer lugar, queremos que sepan que nos tomamos en serio la pandemia del Coronavirus (COVID-19). Restaurar el Ritmo de Su Vida significa que estamos tomando medidas preventivas adicionales para proteger a nuestros clientes, compañeros de equipo y a todos los que ingresen a nuestros centros para mantenerlos sanos y a salvo.

Nuestra mejor defensa contra este virus somos cada uno de nosotros.

Adicionalmente, estos son algunos de los pasos que estamos tomando:

  • Los centros se limpian y desinfectan dos veces al día.
  • Nuestros compañeros de equipo respetarán su espacio y lo recibirán amigablemente sin un apretón de manos. Permitiremos un espacio adecuado entre nuestros compañeros de equipo y clientes (3 a 6 pies) durante interacciones en persona.
  • Solicitamos que todos los clientes retiren todos los artículos personales de los vehículos al entregarlos.
  • Proporcionaremos documentación digital si así lo prefiere.
  • Los vehículos de los clientes son desinfectados después de terminar todas las reparaciones.
  • Nuestros compañeros de equipo están comprometidos a lavarse las manos entre interacciones personales y cuantas veces sea posible durante el día. Alentamos a nuestros clientes a que se nos unan en el lavado de manos frecuente y el uso de desinfectante de manos.
  • Si se enferma, visite nuestros centros en una fecha futura, permanezca en casa y busque consejo de su proveedor de atención médica.

Gracias por su preferencia y apoyo.