Oct 21, 2019
"Very professional and courteous. The receptionist was efficient, processing my paperwork and considerate of my time and getting me out in an orderly fashion with a car rental." - F ZOct 17, 2019
"Brought my car here to get fixed after I got rear ended and there service from the time I was in and out was amazing. They greeted me when I arrived and I checked In and filled out paper work. The guy came out to inspect my car and told me an estimate of time it would take to get repaired, checked for damages and took me back into the office and gave me the paper work I needed. Called the rental car company to pick me up. They kept me updated while my car was being repaired. Once I arrived to pick up my car they went above and beyond besides the repairs. They washed my car inside and out and detailed the car. They also took off all the haze from my headlights. Asked for an estimate for my front bumper as well. Would recommend this place to anyone." - Francisco S.Oct 17, 2019
"Brought my car here to get fixed after I got rear ended and there service from the time I was in and out was amazing. They greeted me when I arrived and I checked In and filled out paper work. The guy came out to inspect my car and told me an estimate of time it would take to get repaired, checked for damages and took me back into the office and gave me the paper work I needed. Called the rental car company to pick me up. They kept me updated while my car was being repaired. Once I arrived to pick up my car they went above and beyond besides the repairs. They washed my car inside and out and detailed the car. They also took off all the haze from my headlights. Asked for an estimate for my front bumper as well. Would recommend this place to anyone." - Marc G.Sep 26, 2019
"When we are involved in non-injury car accidents there are many issues to address; will my car ever drive the same, are the repairs going to have a warranty, what about insurance approvals. I was in a serious wreck in my Infinity Q50 and I found Caliber Collision on Willow in Long Beach. Beginning with my first call, the staff were very pleasant and knowledgeable about the insurance claims process. I was not at fault in my accident and the staff easily coordinated all paperwork, estimates, approvals and even my rental car. David and the team provided updates and guidance through the entire repair. All OEM parts were used and the paint was an exact match to factory. I was so pleased with the service on my Q50 I brought in and older Honda for paint and body repair. This was not an insurance claim and the price and quality of work was amazing. Again David was my main contact with the service team. If you want your car repaired correctly the first time, come see this team at Caliber Collision." - Katherine AldrichSep 13, 2019
"There service and work here was impeccable. Everything was done for us including having the rental car company meet us there. They even swapped a piece of glass out that they didn't have to do! I was really impressed and so thankful for them being not only detail oriented but friendly too!" - Rajika N.Sep 13, 2019
"Jessica was awesome initially reassuring me about the timeline and the quality of the repairs my car needed. Her explanations were thorough and convinced me to stick with Caliber instead of taking my car to the Mercedes dealership." - Jakki R.Sep 10, 2019
"Jessica & David we're both knowledgeable and helpful and honest...a true rarity in the car collision business. They went above and beyond to provide me with information and service so that I could make the best decision for the repair and painting of my car." - Rachel B.Aug 29, 2019
"I was referred by West Coast Toyota to this repair shop. They are busy but the front desk was attentive and efficient. Jessica was the estimator who helped me. I must say she was pleasant, efficient and went above and beyond to tend me and my vehicle. She promptlt followed up with the estimate via email as promised. Ultimately, the decision to repair is not mine but my brother's but I would definitely choose this establishment based upon the service I received. Thanks so much Jessica and staff! Your customer service is awesome and keep up the great work." - Cesario G.Aug 2, 2019
"Great service, I appreciate how Jessica espino took her time to take care of me and my car. When it was all finished the car came out great, I will definitely comeback here if I have anymore repairs for my car." - Alyssa J V.Aug 2, 2019
"My husband and I brought our car in and Jessica was the first one to help us out. She was amazing and explained how things were going to go. I myself don't know too much about cars but my husband was really happy with outcome of everything. Plus our car was back in no time. I highly recommend coming here. Great service all around and great work. Thanks Jessica and caliber."
"Excellent Body Repair Shop. When I picked up my car, it looks brand new. Feels like, I just bought it from the dealership. Customer Service is Fantastic. Friendly employees, knowledgeable, and very helpful ( especially Luis). I will highly reccomend this body shop to all my relatives and friends. Muchas Gracias.
Cezar" - Cezar
"Excellent service, ready on time, they coordinate with the rental agency for pick up.
I highly recommend it." - Christine
"Everyone was very professional and friendly. My car was completed as scheduled and looks great! Exceptional customer service. I will return to again." - Michelle
"One of the best customer service I had experienced. My car looks like new again and the staff, specially him who took care of my car was very professional and had updated me along the way until I picked up my car. I am much satisfied!" - Luis
"I just had my Toyota Highlander repaired! And Service here was incredible! It really exceeded my expectations. All staff was pleasant and of course, the repair restored the car to its like-brand new shape.
Thank you so much , Sandra and Luis for all the hard work that you have done for me- Maricel" - Maricel
"I recently had a minor accident and chose Caliber collision. Luis was great!! I am very happy with the customer service. Luis kept me in the loop through out the process. Over all very satisfied!!!" - Claudia
"AMAZING customer service !!! From the the phone call to the estimate & repair, I can hardly believe how mind & caring the entire staff was ... I am a retired woman whose car was hit by a driver blaming me for hitting the front of his car with my driver's side door (yeah, right) ... so no collision insurance coverage on my 2002 Camry -- I could not open the driver side door from the outside -- Louis took my car into the shop & was able to make it so that I could open the door without having to replace it + he did not charge me for making that happen !!! NOW THAT'S CUSTOMER SERVICE ... THANX, EVERYONE :)" - Vicki
"This is visit #2. The service and results brought me back. Luis and the admin team are top notch. No one likes to have to deal with "dings", but they made it as painless as possible.
Terry" - Terry
"The guest service and consideration I received from Steve and the rest of the staff at the Long Beach location was incredible. I have never experienced such a reasonable, friendly estimate and repair all at once and the pricing was above and beyond fair. I plan to tell everyone about my positive experience there. Thank you!" - Linnea
"I was really amazed at the view of my daughters car!! If you could have seen the before and after pictures you would be too!! The service guys and front office staff where great!! I would recommend this company to everyone!! Not wishing an accident on anyone but if it happens just send it to caliber collision!!" - Cynthia
"Best customer service!!!! It was a great experience. My car looks great and Luis is very professional, very helpful and kept me updated of the whole procedure. I am very satisfied!" - Claudia
Rated 5/5 based on 10 customer reviews.
- Roll Fit