Mar 19, 2020
"My experience with his company is always great. The receptionists are so nice and informative. Jennifer and Stephanie ,both woman in the front, gave me all my options and requirements needed. Being told different resolutions with the best prices relief some pressure. Caliber collision was very flexible with the arrangement there was no urgency on picking up the car and it did not even take caliber Collision long to fix my car. I definitely recommend this company as first choice." - Alma V.Mar 18, 2020
"Caliber collision did an excellent job of taking care of my dad's truck while making sure I was updated every step of the way. It was a very stressful time for us but caliber collision made sure to answer my questions every single time. Highly recommended." - Jatjh jzMar 16, 2020
"(Translated by Google) Very good service (Original) Muy buen servicio" - Gladis V.Mar 13, 2020
"I've taken my car into caliber collision on riverside drive twice in less than a year for accident repairs and both times have been the best experience I have had at any auto repair shop. The girls at the front desk were great, whether I talked with Stephanie or Jennifer they were very helpful very polite and just overall professional when I came into the office or called. Jack was great about keeping me updated on everything that was going on with my car and any changes that happen on a regular basis and Orlando who worked on my car both times did an amazing job in a very reasonable time frame,he really is a master at his profession. Thank you all for making such stressful situations bearable!" - Justin C.Mar 12, 2020
"I 100% would recommend Caliber Collision and Ryan to a friend or family member. This was my first time at a shop getting my car fixed and it surpassed my expectations. Ryan went above and beyond to take car of my car and communicate with me each step of the process. I never felt out of the loop or not in the know. He even went out of his way to coordinate with me the best time to pick up my car when it was finished. Not only that, but my car came back to me genuinely cleaner than when I took it off of the lot. I had an exceptional experience overall and will definitely be taking my car back to Caliber if ever needed." - Tulasi M.Mar 11, 2020
"This is the second time I have taken my car to Caliber Collision to get fixed. They did such an amazing job the first time, that once my car got hit again, I knew exactly where to take it to get fixed. I am leasing my car, and so when it gets work done, it needs to be perfect. My car looks like I just bought it from the dealership! Jack was my mechanic and he was super informative, always gave me updates on the process of completing my car, and did an incredible job with the repairs. He was friendly, responsive, and very understanding. They have a great team here at this location. The ladies and the front desk are also super sweet, and the manager John was kind enough to help me out with a question I had concerning a fee the other insurance company was trying to overcharge me. He was very helpful and completely resolved the situation. This is an example of superior customer service that should be enforced everywhere. Thank you for all your help!" - Victor M.Mar 9, 2020
"Stephanie, noe, Jennifer has a great customer service. Special thanks to stephanie and noe for their time to take care of my car. Fast service. I appreciate the excellent service of Stephanie and Noe. They need a raise." - John L.Mar 9, 2020
"Jack was in charge of fixing my car. He is nice and kind. They did an excellent job. I highly recommend this company." - Rita BlaikFeb 28, 2020
"Very friendly and efficient service. They did a great job on the car also." - Sidra A.Feb 26, 2020
"I recently had my car repaired here and had a great experience. Received my car in great condition."
"I've had the good fortune of not being involved in an auto accident these past 25 plus years. That streak recently ended with my Prius (I was not at fault). I was guided to Caliber Collision by the other insurance company for my repairs. They performed above and beyond my expectations, and, in particular, Alex. He was very friendly, professional and calmly and thoroughly answered all my questions, and I had many. He kept me apprised at each step in the repair process. The fact Caliber also has an Enterprise Car Rental office there on site was as great plus, making dropping off my car and picking up a rental at the same place and time so much easier.
Not that I want to ever get into another accident but my experience with Alex and Caliber this time will definitely spur me to use them in the future and recommend them to everyone else. Turns out my insurance carrier also uses Caliber as an authorized auto shop, further proof of their high quality work and professional staff." - John
"Excellent service, friendly and
courteous staff. Did a wonderful job on repairing the bumper and with matching the paint on my car!" - Vicki
"Excellent service and perfect communication ways. Thanks a lot." - Cecelia
"I'm new to LA, and this is the first time I had to take my car in to get fixed after an accident. Everybody who helped me out there was very personable. Dan got my car fixed in record time, which was so kind. Everyone at Calibur really takes pride in great customer service, and giving you back your car in top condition (they even cleaned/waxed it for me too!! Looked like I had a new car!) Thanks again to everyone at Calibur in Griffith Park." - Casey
"I was very pleased with the service at Caliber Collision.
They were very thorough, honest and courteous. I would definitely use their services again and recommend them to friends." - Vicki
"Louis was fantastic. He always kept in touch with me letting me know the progress of my car. You all did a fantastic job. My car looks brand new..Thanks Caliber.." - Barbara
"Absolutely the most efficient and responsive place I have EVER taken my car. Every employee is so friendly and makes sure I get the best possible service. It was impressive" - Barbara
"Vartan and team made this the fixing my car the best and easiest experience ever! They were very communicative and my car was fixed, perfectly ahead of schedule, not to mention it was given a free wash. I love this place and recommend it highly!" - Hayley
"Mr. Arshak Karamanian is to be commended as a representative of your company. The 1st thing he said to me was "Are you O.K.? He communicated all progress of the repairs being done to my car in a very timely manner. Rosie and Nancy at the front desk were extremly helpful in their considerations of my problem They went out of their way to help me get the process on my car moving. I was very surprised at the turn around time it took to repair my car, as bad as it was. The job was wonderful. I would definately recommend . my family and friends to Caliber Collision. You are awesome! In closing I just want to thank all of you for a great job. Thank you Mr. Karamanian." - Rudy
"Absolutely and totally pleased with the work done on vehicle and the very pleasant attention receieved from your office staff, Krystle Hallam. She is a definite asset to your company. Will recom-mend your shop to others." - Eura
"This location is exemplary in their consistent well accommodating customer service and their adept skill in repairing my vehicles no matter what model." - John
"excellent service and very professional from David Goldstein" - art
"Special thanks to Louis Medina and Joe Rossignolli, my experience was seamless." - Ronald
"Everyone I dealt with there was very courteous, responsive and professional. I have been there a few times and always felt they were fair and professional." - Richard
Rated 5/5 based on 10 customer reviews.
- Mary L.