Mar 25, 2020
"We brought my daughter’s car in for repairs after an accident. Isabel was our estimator and she is as fantastic. We received daily status texts to keep us informed along the way. I was blown away that the entire process from drop off to pickup was less than one week. Thank you Caliber for your amazing experience. You have a customer for life!" - Hugh MillerMar 19, 2020
"Excellent work and attention to detail from the front door to the back. The office ladies, Elen and Taylor handled the claim with efficiency and were very cordial. Isabel was amazing ! When she inspected the truck she noticed places that were damaged that I did not see. I am so very pleased with the finished product, it actually looks better than when I bought it ! If I have to use a collision repair shop again you can be sure it will be Caliber Collision on Margaret Wallace Rd. in Charlotte, NC. Thanks again for a job well done !" - Jan NewellMar 6, 2020
"From the very beginning at the estimate with Steve, I was impressed with the customer service It was awesome . I was continually updated with the progress of the repairs going on with my vehicle. When I picked up my vehicle,again I was impressed with the customer service of the staff, the work was awesome and very professional,I would highly recommend them for all your body work needs" - Courtney ConferMar 4, 2020
"Recently had my car in and WOW! Talk about customer service! Taylor, the lady up front, greets you warmly and walks you through the whole process and communicates so effectively. The mechanics are wonderful as well. Take your car here!!! Highly recommend!!" - DeniseFeb 26, 2020
"Isabel is the greatest service advisor. Isabel's customer service skills were on point. She kept me in the loop regarding my repairs along the way, she provided me with a very accurate estimate of how long the repairs would take, the repairs to my car were done flawlessly. My car looks like it did when it came off the showroom floor. This was my 2nd visit to Caliber Collision. Caliber did such a great job after the 1st accident I returned to Caliber after the 2nd accident. I highly recommend the great work they provide to the customer and vehicles." - Angela PeayJan 21, 2020
"Isabella is very kind, knowledgeable and prompt. Super professional!!!" - Michael HuddlestonDec 27, 2019
"Had a wonderful end-to-end experience at Caliber Collision. Took my 2016 Hyundai Sonata in for repair after a collision with a Deer which significantly damaged the front bumper. Phil Hatley was my Service Advisor, and his customer service was simply excellent! He was very articulate in describing the whole process, and kept me updated all along the way. So, if you need auto body work, please do yourself a favor and reach-out to Phil. His word and integrity are gold!! And the results will exceed expectations. Thanks Phil"
Rated 5/5 based on 7 customer reviews.
- Chelo Stavish