Oct 3, 2019
"They do a pretty good job. Had to return for over spray and when a piece of trim came loose. Good experience overall." - Leslie D.Sep 21, 2019
"Went to Caliber Collision on Independence Boulevard in Matthews North Carolina had a great experience. I worked with Kayla Talbert. Kayla kept me updated daily or every other day with text messages on the status of my vehicle. She was great to return my phone calls and answer any questions I had. I would highly recommend going to caliber collision I'm working with Kayla there." - Chriss MontalbanoSep 18, 2019
"I cannot give Caliber Collision a better review! The team there is AMAZING, with a special shout out to Elkyn, Alissa, and Jeff! What an amazing professional experience. I feltlike part of the family, they took great care of me and my car. They were spot on with the time frame quoted, actually completed the job early and my car looks beautiful. I am thrilled that I found them and extremely happy with the job they did. Thank you Elkyn! you are wonderful!!" - Ashley M.Sep 4, 2019
"I had a great experience at this location and always do!! I had an quick emergency and even though they were pretty busy and had customers they were already working with they fit me right in and got my minor problem fixed in a timely manner (and I wasn't even expecting the job to be done today!!) The manager Jeff helped me out and was so helpful. I appreciate the teamwork and will definitely be a loyal customer from here on out!" - kelsy stubbsAug 30, 2019
"I went there with an issue of my door not shutting. It was a last minute semi emergency issue because i could not drive home with my door open. They were extremely nice, and fast. Elkyn(the guy who helped me) fixed the issue and asked for absolutely nothing in return! They rock!" - Shravan SudigalaJun 21, 2019
"This is for Matthew's Location, it is a good experience to have them work on my van door. I like the way they deal with customers. Prompt ongoing updates to your mobile. At very least they call you and inform what is all happening. Very responsible." - Hailee H.Mar 18, 2019
"This place saves the day for me ! Patrick was amazing ! I broke down right beside the business and even though they where busy he came out looked at my car and helped me figure out the problem quickly ! I recommend this place for your car I was in a wreck several months back and they also got my car fixed very fast and had me on the road in no time ! Thanks for being awesome !!!" - Daniel MendozaFeb 27, 2019
"Overall from my experience with Caliber will separate in 3 departments: 1.-Nicole customer service was great very polite 2.-Repair service technicians of body shop did an amazing job fast and well done. 3.- Estimator manager Jason, very bad experience. Didn't have time to see my vehicle when I stopped for first time by the shop to get an estimate, Took me 3 weeks to interview with him for an estimate for additional damage, was told from Nicole mr. Jason was going to provide a quote when dropping my vehicle for insurance work, he did spend 5 minutes with me looking at my vehicle 2 dents on front hood only, promising to get back with us with a quote, didn't get any quote. My wife called the next day to cancel the reqiest of additional work estimate. My truck is partially completed. Insurance work was quoted from insurance adjuster so no really needed to spend time writing an estimate. Advise to all future customers: if you have an insurance job you will be welcome to Bring your vehicle to Caliber collision. If you are Bringing a job that will be paid out of pocket you will be put on hold to get a quote and probably they will tell you that your work don't qualify to be taken by their shop." - Lee JonesFeb 20, 2019
"I cannot think Jeff and his staff enough. They went above and beyond to make sure my vehicle was fixed right the first time. Every step of the way I was updated and once the repairs were complete they walked around the car with me and made sure the repairs were to my liking. I will be sharing my experience. Thanks guys." - Sara NarvesonDec 12, 2018
"Such amazing customer service and quality work. Everyone was very accommodating, especially Kayla! Thank you Kayla for taking such good care of me and doing quality work on my car. No detail was left unattended. I give Caliber Collison 5 stars!"
"We had two incidents; a tree fell on both our vehicles; and once mine was repaired a rock hit my back windshield damaging the recently painted door. The staff at Caliber Collision were top of the line!! They kept us informed the whole journey...two vehicles; two events. The quality and craftsmanship was unparalleled! The service and commitment to excellence and superiority extremely appreciated!!!!" - Ramona
"Our Toyota was involved in a hit and run and Toyota said that this was the location they used for their bodywork. They did a great job and kept us updated thru the process. The vehicle looked great and we have had no problems with any of the work." - Charles
"This location is fantastic. Someone backed into my brand new car (had it three weeks). Took it to Caliber Collision in Matthews. I am very glad I did. The customer service was excellent. Jeff, Blade,Lloyd, and Linda were so nice and easy to work with through the whole process. The technicians that worked on my car made it look like new again. I highly recommend this location ." - Christy
Rated 4.8/5 based on 10 customer reviews.
- Howard T. Perry