Jun 21, 2019
"This is for Matthew's Location, it is a good experience to have them work on my van door. I like the way they deal with customers. Prompt ongoing updates to your mobile. At very least they call you and inform what is all happening. Very responsible." - Hailee H.Mar 18, 2019
"This place saves the day for me ! Patrick was amazing ! I broke down right beside the business and even though they where busy he came out looked at my car and helped me figure out the problem quickly ! I recommend this place for your car I was in a wreck several months back and they also got my car fixed very fast and had me on the road in no time ! Thanks for being awesome !!!" - Daniel MendozaFeb 27, 2019
"Overall from my experience with Caliber will separate in 3 departments: 1.-Nicole customer service was great very polite 2.-Repair service technicians of body shop did an amazing job fast and well done. 3.- Estimator manager Jason, very bad experience. Didn't have time to see my vehicle when I stopped for first time by the shop to get an estimate, Took me 3 weeks to interview with him for an estimate for additional damage, was told from Nicole mr. Jason was going to provide a quote when dropping my vehicle for insurance work, he did spend 5 minutes with me looking at my vehicle 2 dents on front hood only, promising to get back with us with a quote, didn't get any quote. My wife called the next day to cancel the reqiest of additional work estimate. My truck is partially completed. Insurance work was quoted from insurance adjuster so no really needed to spend time writing an estimate. Advise to all future customers: if you have an insurance job you will be welcome to Bring your vehicle to Caliber collision. If you are Bringing a job that will be paid out of pocket you will be put on hold to get a quote and probably they will tell you that your work don't qualify to be taken by their shop." - Lee JonesFeb 20, 2019
"I cannot think Jeff and his staff enough. They went above and beyond to make sure my vehicle was fixed right the first time. Every step of the way I was updated and once the repairs were complete they walked around the car with me and made sure the repairs were to my liking. I will be sharing my experience. Thanks guys." - Sara NarvesonDec 12, 2018
"Such amazing customer service and quality work. Everyone was very accommodating, especially Kayla! Thank you Kayla for taking such good care of me and doing quality work on my car. No detail was left unattended. I give Caliber Collison 5 stars!" - Sara N.Dec 12, 2018
"Such amazing customer service and quality work. Everyone was very accommodating, especially Kayla! Thank you Kayla for taking such good care of me and doing quality work on my car. No detail was left unattended. I give Caliber Collison 5 stars!" - Robert AustellNov 28, 2018
"Very friendly (even receiving car at the end of a work day); great regular communication to update us; very clear about time needed to complete work (and then finished 5 days early); excellent work! Special appreciation of Linda, who was our primary point of contact. Thank you!" - Marissa BrewerNov 16, 2018
"Great work! Very impressed and great customer service." - Sandra C.Nov 3, 2018
"The attention from quoting an estimate, getting work done promptly and having immaculate finish, even arranging temporary car pickup and return, couldn't have been smoother, or the results more perfect. Highly recommend to anyone with even smoothing out the smallest scuff mark or dent." - Cyndy AtkinsOct 9, 2018
"Excellent, professional service."
"We had two incidents; a tree fell on both our vehicles; and once mine was repaired a rock hit my back windshield damaging the recently painted door. The staff at Caliber Collision were top of the line!! They kept us informed the whole journey...two vehicles; two events. The quality and craftsmanship was unparalleled! The service and commitment to excellence and superiority extremely appreciated!!!!" - Ramona
"Our Toyota was involved in a hit and run and Toyota said that this was the location they used for their bodywork. They did a great job and kept us updated thru the process. The vehicle looked great and we have had no problems with any of the work." - Charles
"This location is fantastic. Someone backed into my brand new car (had it three weeks). Took it to Caliber Collision in Matthews. I am very glad I did. The customer service was excellent. Jeff, Blade,Lloyd, and Linda were so nice and easy to work with through the whole process. The technicians that worked on my car made it look like new again. I highly recommend this location ." - Christy
Rated 4.8888888888889/5 based on 9 customer reviews.
- Shravan Sudigala