Auto Body Shop: Ocala West Location

765 NW 30th Ave Ocala, FL 34475 7:30 a.m. - 5:30 p.m. M-F

Location Details

Conveniently located in Ocala, FL south of NW Blitchton Rd. on NW 30th Avenue. Opened 2016. I-CAR Gold Class Recognized.

About Location

Dedicated to restoring you to the rhythm of your life®, Caliber Collision in Ocala, FL, is ready to have your vehicle back on the road as soon as possible. Through services including auto glass repair, painting, and dent repair, all of our work is ensured by a written lifetime warranty and completed with exceptional customer care and repair expertise. Knowing we have customer satisfaction is what drives us, and we are certain you will be satisfied with the results. During the collision repair process, we will continuously provide you with status updates on your vehicle so you are notified as we move quickly to restore it to pre-accident condition. No repair is too major or minor for our Caliber Ocala West team to fix.

Here at Caliber Ocala West, we are conveniently located to serve anyone in Ocala and the surrounding areas including Belleview, Dunnellon, Reddick, and Williston. We are family and military friendly, and our team of technicians is certified in repairs for GM. Caliber Ocala West strives to be environmentally friendly, and we are ready to assist you with whatever repair services your vehicle requires.

For our Caliber Ocala West team, we are committed to serve as your auto body repair center of choice both now and in the future, and thank you for entrusting your vehicle to us for repairs. Simply call our Customer Service Center at 1.888.CALIBER (225-4237) to make an appointment or to leave your vehicle with us today! Click here to schedule an appointment and here to receive a free online estimate.



Reviews


Testimonials

"I wanted to thank the employees of Caliber Collision at the Ocala-West, FL location for all of their help with the repairs of my Honda. Mr. Nick Federici was just wonderful as he kept me constantly informed of the services/repair time. I received great customer service. Thank you Nick! Ms. Debbie with Allstate greeted me immediately upon my arrival to the collision shop. The entire process went quickly and smoothly and my car looks great. " – Sonja

"I wanted to thank the employees of Caliber Collision at the Ocala-West, FL location for all of their help with the repairs of my Honda. Mr. Nick Federici was just wonderful as he kept me constantly informed of the services/repair time. I received great customer service. Thank you Nick! Ms. Debbie with Allstate greeted me immediately upon my arrival to the collision shop. The entire process went quickly and smoothly and my car looks great. " – Sonja

"Micahel pleasantly answered my needs concerning the front of my car where a minor accident had occurred. He was curious and helpful, and explained the potential procedures and what was needed to correct the damage. I will highly (and have already) recommended this place for collision repair!!!!!" – Marylyn D

"very satisfied, you guys are excellent, thank you" – barbara

"Unfortunately I was involved in an accident at the fault of an USAA Insurance policy holder. USAA suggested I get a prelimary estimate from Caliber along with any others I was getting. I am so glad I did. We ended up choosing Caliber for the repair solely based on the customer service we received at that first visit. The customer service level exceeded our expectations throughout the repair process. Shawn kept us informed on the status of our vehicle throughout the entire process with informative text messages (LOVE). He was very reassuring about the damages and how the car would be returned to me. The entire process was so seamless and no effort on my part at all. They handled everything form the pick up/ drop off and rental car. Although I hope I never need a body shop again, I will definitely be using and referring this shop from now on. Thank you Caliber and an big thank you to SHAWN!" – Monica

"The easiest, most professional body repair I've ever experienced! I won't hesitate to recommend them." – Woody

"Great job,reasonable and very friendly service." – Phyllis

"My wife and I were involved in an accident recently and the insurance company was GEICO insurance. This was not our insurance since the collision was not our fault, so I wasn't sure what to expect. After spending over 35 years in the auto repair business, I expected this situation to be a difficult one since most insurance companies try to cut repair costs by using used parts or aftermarket parts. However, I contacted Mike Zarem, the manager at Caliber collision who advised me not to worry, and that they would take care of getting my car repaired just like new and would deal with the insurance company on my behalf to make sure the car was repaired with genuine Honda replacement parts. On the day we had scheduled for me to drop the car off for the repairs, I was greeted by Mike and his service advisor Shaun Strachan. After only a minute or so of looking at the estimate I was given by the insurance company and comparing it to the visable damage they saw on the car, they found some needed repairs that were not on the original estimate. They both assured me that they would handle any supplemental damages directly with Geico on my behalf. Shaun then contacted the local Enterprise rent-a-car office and they came and picked up my wife and I. While we waited for the rental car, Mike and Shaun explained how long the repairs should take and gave us an estimated completion time of the repairs. Of course, we understood that sometimes they can be held up on a job because of parts delays and waiting for insurance supplements. Shaun made a point of contacting us several times during the repairs to keep us informed on the progress of the repairs and verified the completion day and time with us. On the day we went to pick up the car, we were greeted by Mike and Shaun. Then they went over the paperwork with us completely and explained the repairs in detail. Wow, I was shocked to learn how much damage was overlooked by the insurance company on their initial estimate, but was relieved that Mike and Shaun handled it like pros. When I saw my car, I could not believe it was the same car I had dropped off a few days earlier! The car looked as beautiful as the day we purchased it! The fit and finish was as good as new. You could not tell the car was ever even involved in a collision that cost over $5800.00! I highly recommend this shop and the staff for taking such good care of our car. They made a stressful experience stress free! My thanks again to Mike Zarem and Shaun Strachan! Signed, Lawrence Hansen" – Lawrence

"Caliber Collision (formerly City Collision) fixed my car years ago after an accident, but the paint on the hood was starting to peal. Caliber Collision honored a full warranty on my car and were so great about repairing it, that I went ahead and had them repaint the whole front and sides of my car as well. It looked gorgeous and brand new (even though my color is so hard to match)! Derek and Nick were both friendly, professional, and honest while working on my car. Their customer service is stellar and I will always trust them with any other future repair work I might need!" – Breanna

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