Sep 20, 2020
"I had some repairs done to the front end of my car recently, and I couldn't be happier with the results! The car looks great (repaired and cleaned inside and out). Mark, who was my contact at Caliber, was fantastic. He kept me well-informed during the whole process, and made sure that everything went smoothly. Everything was streamlined and easy on my end, and everyone was professional, friendly, and helpful. The shop made sure, too, that everything was as safe as possible during this time of Covid-19. The chairs were far enough apart to be safe, the staff wore masks, and everything was sanitized. Oh, and the job was done a day early! All in all, a very good experience." - Daniel P.Sep 17, 2020
"The whole process from start to finish was awesome. Very friendly and professional. From the minute I left my car there they stayed in constant contact with updates. The receptionist Lena was very helpful and knowledgeable. Mark M (aka M&M) was the person that gave me updates by phone and I also got updates by text. On top of this the work that was done to my car was phenomenal. I was shocked when I picked up my vehicle. Thank you everyone!" - Carissa S.Sep 16, 2020
"Thank you so much! Not only is the repair work beautiful but Mark M. Kept me informed every step of the way! Everyone was super friendly and informative" - Aubri R.Sep 12, 2020
"I have to say how impressed I am by this team. No one likes to have their car fixed, but it can be worse when you're dealing with unfriendly people. Not the case at this location. Everyone I worked with was awesome. Mark was wonderful with his frequent communication and updates. He was very accommodating and made the process super easy for me. Alma is so cheery and lovely to be around. There's another girl that works at the front desk that's also very cool - she had on a Disney face mask and loved my Disney shirt, so of course we bonded quickly. Great customer service is hard to find. These guys are really the best! Thank you all, especially you Mark, for a very good experience! By the way, my car looks awesome and they cleaned it inside and out. So nice!" - Monica H.Sep 10, 2020
"I had a FANTASTIC experience with Caliber Collision! Alma and Lena were amazing as far as reception and being very understanding with how crazy life can get. Mark M was a fantastic help with my car and made sure I was taken care of wire to wire with red carpet treatment. I was given rides to and from the shop, frequent text and call updates, and overall AMAZING customer service every step of the way! Caliber Collision sets itself miles apart from other auto shops and has been a phenomenal help getting my life back on track with as few inconveniences as possible. You're in good hands with Calliber Collision, 100000%! :)" - Rod CarSep 5, 2020
"Five stars aren't enough for the Great work Mike, Alma and Aleana and the whole caliber crew did for my car. I was beyond satisfied with their craftsmanship and professionalism. They matched my paint and finish to the smallest detail. Highly recommend these staff of workers. Superbly clean job." - jennifer c.Aug 31, 2020
"I have worked with other body shops in the past, I needed work done on my door. I have a new Honda Accord and was skeptical about the color matching. I have to say their customer service is impeccable. Everyone at this location was friendly, warm, and knowledgeable. I appreciated the constant communication and update as my car was in the shop being repaired. The work looks amazing too. I will always take my car here for work from now and on. Shout out to Mark and Alina who helped me with the entire process! - Delphine"
"After my parked car was hit, I had it taken tot he Encinitas Caliber. They did a good job after having my car in the shop twice for over a month. But I still had problems so I took it to the Oceanside shop & discovered that my car's front wheel was also bent in the accident. They fixed it in 2 days! Problem was finally solved. Thank you Oceanside Caliber!" - Lyn
"Almost everyone at Caliber greeted me with a smile and was genuinely interested in helping me. My car was finished quickly and finished well. I was told that if I had any further questions to contact Caliber. My whole experience was painless!" - Amanda
"After Caliber Collision Center finished with my car it looked better than it did before the accident that caused the need for repair. My contact at the Oceanside, CA shop (Rodolfo Vasquez) was very polite, courteous, friendly and professional. I am very blessed by my experience at CCC!!" - Merle
"Everything was done in a sufficient matter. Lisa UmLauf is an asset to Caliber. Had to go back for door seal replacement handled quickly with no problem." - John
"The work done was good. Everyone was polite and helpful." - connie
"Caliber is so proficient in all that they perform on a daily basis!!! Lisa is so professional, prompt, caring, and represents the excellence, highest standards that Caliber raises itself to becoming to each, every customer. YOU DO NOT FEEL NEARLY AS BAD, HURT, UPSET ONCE IT IS TAKEN IN TO CALIBER!!!!! THANK YOU, THANK YOU, THANK YOU!!!! GOD BLESS EACH, EVERY ONE OF YOU FOR YOUR SERVICING US EACH DAY!!!!!" - Joseph
"Awesome customer service thanks" - CPL Ricardo C
"Phenomenal work and service. The folks there go out of their way to take care of you and your vehicle. There was a little "Oops" concerning the car horn not working when I arrived home with the car, but they immediately took care of the situation and all is good now." - Frank
puntual and on schedule. Very conscious and professional personnel. Keep up the good work!" - Francisco
"Outstanding the whole crew was excellent and did a excellent job on the vehicle" - ladis
"This was unfortunately/fortunately the second time I had to use Caliber Collision. The employees of both the Oceanside and San Marcos shops were very friendly and efficient. Hopefully I will never have to use them again, but I will let anyone that needs repairs know where the best place to take their autos." - Theresa
Customer service was very easy to work with and quickly process paperwork.
Mechanics fixed my car bumper,looked like brand new.
Car was washed and polished when took car home.
I was very pleased with the work done on my car.
Highly recommend this pace for car repairs." - Angie
"Everyone at Caliber is so professional and I witnessed several customers complimenting the employees on a job well done. Thank you." - Jeanette
"The work was done quickly and well. The staff were thorough and kept me informed which really made a difference in getting through the experience. Jett was great and made me feel like more than a number. Thanks to the entire office and crew!" - Judith
"Cindy kept me informed of the progress of the repair of my vehicle. You don't find companies calling you like this, most people call and say it's done come get it! I liked this extra effort on Cindy's part. Please keep it up" - Sharon
"I was very satisfied with the staff's support even though this was a warranty repair. The service provided was excellent." - Tom
"Appears everything was very well done. My consultant, Robert really knew his stuff.
Heaven forbid I get hit again but if I do I would not go anywhere else for repairs." - ted
"Cindy was awesome and kept me posted every step of the way with any adjustments." - Wayne
"Thanks to Carter for his outstanding and courteous service." - Tom
"Finished in 4 days instead of 5 and also kept completely updated every day on the progress. Had never had that happen on a car repair before! Work seems to have been done to perfection." - Barbara
Rated 5/5 based on 7 customer reviews.
- Margot K.