Mar 23, 2020
"In this fast paced, virtual world, it's not often do we slow down enough to say thank you. I want to thank you to Caliber for having Alma Grijalva on your team. Alma provided professional, complete and proactive communications to serve my client well. My client had just been in an accident, I was there to assist at the scene, and we had her car towed to Caliber Collision at 4156 Avenida De La Plata, Oceanside, CA 92056. Alma, promptly reassured the client and me that she would help directly. Alma, communicated with insurance carriers, towing company, agent, and the client. My client mentioned how much she appreciate Alma and the Caliber team. WOW, that is fantastic service! It is very important that I work with trusted, professional, and helpful companies and people. Alma and the Caliber team are exactly that. I also want to thank Taylor Mossman of Caliber as she was very helpful in the beginning. Thank you Alma, Taylor, and the Caliber team for taking great care of your clients!" - Matt F.Mar 18, 2020
"Just brought my car to the Caliber Collision shop in Oceanside to fix a paint-job gone wrong from a year ago that was done under different management. I've been really busy this last year with school, work, and my business so I was hesitant to bring my car in after a year to talk about the discolored paint job they gave me. After arriving I had someone immediately look at my car and inform me that they would have the store manager contact me as soon as possible. That next morning Alma the store manager reached out to assure me that they would repaint my car and match the color like they should have done a year ago during the original repair. I've never witnessed a store manager so involved in the repair process of a vehicle. In addition to her bold, yet pleasing personality, I could tell she was passionate about what she does and that was not only moving, but also ensured that my car would be in good hands. Not only did Alma and the caliber collision team make my car look amazing, but she also took the time to educate me on the paint job of my car and inform me of some things that I never would have known had she not talked to me about them. I want to thank Alma and the caliber Collision team for the outstanding work and most pleasing customer service I've ever received from an auto body repair shop. You guys are Rad!" - Anne PFeb 20, 2020
"Excellent cheerful service by everyone from the front desk to my personal representative. I was updated almost every day and they finished well ahead of schedule. My car now looks like brand new" - Lavar WilliamsFeb 9, 2020
"Awesome service 👍" - Lavar WilliamsFeb 4, 2020
"Great service every time." - Kate B.Jan 5, 2020
"My vehicle was hit while parked at work. I was devastated. My insurance agent through AAA sent me out and squeezed me in the very next day. Caliber totally accepted me as some what of a walk-in, and the girls in the front were very professional and exceptionally nice. All staff was great. They Took any spare time they had to spend with me, and my situation to get the ball rolling on my repairs.Scott Campbell was my service tech and he was absolutely outstanding. He was friendly, professional, and proactive. He made this job seem so easy, I was so comfortable and confident leaving my vehicle with him. he made sure to follow up with me throughout the entire repair, which was also very comforting. In the end my car was done four whole days earlier than expected due date and the outcome is completely unnoticeable that my car (which I absolutely love and adore) had been under any distress. I'm absolutely happy with my outcome and results and the customer service all around is exceptional. They've exceeded my expectations in a stressful situation. Thank you very much caliber you guys are incredible." - Debor OsborneJan 4, 2020
"Marcos and the guys even fixed fixed my stupid clock on the dashboard that had been accidentally pushed in years ago and required removing part of the dashboard in about 10 minutes for free! They definitely give 5 star service here. So glad I chose Caliber Collision. Thank you, Marcos!!!" - stevo FordDec 24, 2019
"I was one of the first customers of the day. The receptionest greeted me with a smile. She directed me to the coffee and to have a seat in there lounge . Great customer service!"
"After my parked car was hit, I had it taken tot he Encinitas Caliber. They did a good job after having my car in the shop twice for over a month. But I still had problems so I took it to the Oceanside shop & discovered that my car's front wheel was also bent in the accident. They fixed it in 2 days! Problem was finally solved. Thank you Oceanside Caliber!" - Lyn
"Almost everyone at Caliber greeted me with a smile and was genuinely interested in helping me. My car was finished quickly and finished well. I was told that if I had any further questions to contact Caliber. My whole experience was painless!" - Amanda
"After Caliber Collision Center finished with my car it looked better than it did before the accident that caused the need for repair. My contact at the Oceanside, CA shop (Rodolfo Vasquez) was very polite, courteous, friendly and professional. I am very blessed by my experience at CCC!!" - Merle
"Everything was done in a sufficient matter. Lisa UmLauf is an asset to Caliber. Had to go back for door seal replacement handled quickly with no problem." - John
"The work done was good. Everyone was polite and helpful." - connie
"Caliber is so proficient in all that they perform on a daily basis!!! Lisa is so professional, prompt, caring, and represents the excellence, highest standards that Caliber raises itself to becoming to each, every customer. YOU DO NOT FEEL NEARLY AS BAD, HURT, UPSET ONCE IT IS TAKEN IN TO CALIBER!!!!! THANK YOU, THANK YOU, THANK YOU!!!! GOD BLESS EACH, EVERY ONE OF YOU FOR YOUR SERVICING US EACH DAY!!!!!" - Joseph
"Awesome customer service thanks" - CPL Ricardo C
"Phenomenal work and service. The folks there go out of their way to take care of you and your vehicle. There was a little "Oops" concerning the car horn not working when I arrived home with the car, but they immediately took care of the situation and all is good now." - Frank
puntual and on schedule. Very conscious and professional personnel. Keep up the good work!" - Francisco
"Outstanding the whole crew was excellent and did a excellent job on the vehicle" - ladis
"This was unfortunately/fortunately the second time I had to use Caliber Collision. The employees of both the Oceanside and San Marcos shops were very friendly and efficient. Hopefully I will never have to use them again, but I will let anyone that needs repairs know where the best place to take their autos." - Theresa
Customer service was very easy to work with and quickly process paperwork.
Mechanics fixed my car bumper,looked like brand new.
Car was washed and polished when took car home.
I was very pleased with the work done on my car.
Highly recommend this pace for car repairs." - Angie
"Everyone at Caliber is so professional and I witnessed several customers complimenting the employees on a job well done. Thank you." - Jeanette
"The work was done quickly and well. The staff were thorough and kept me informed which really made a difference in getting through the experience. Jett was great and made me feel like more than a number. Thanks to the entire office and crew!" - Judith
"Cindy kept me informed of the progress of the repair of my vehicle. You don't find companies calling you like this, most people call and say it's done come get it! I liked this extra effort on Cindy's part. Please keep it up" - Sharon
"I was very satisfied with the staff's support even though this was a warranty repair. The service provided was excellent." - Tom
"Appears everything was very well done. My consultant, Robert really knew his stuff.
Heaven forbid I get hit again but if I do I would not go anywhere else for repairs." - ted
"Cindy was awesome and kept me posted every step of the way with any adjustments." - Wayne
"Thanks to Carter for his outstanding and courteous service." - Tom
"Finished in 4 days instead of 5 and also kept completely updated every day on the progress. Had never had that happen on a car repair before! Work seems to have been done to perfection." - Barbara
Rated 4.875/5 based on 8 customer reviews.
- Keith B.