Jan 5, 2020
"My vehicle was hit while parked at work. I was devastated. My insurance agent through AAA sent me out and squeezed me in the very next day. Caliber totally accepted me as some what of a walk-in, and the girls in the front were very professional and exceptionally nice. All staff was great. They Took any spare time they had to spend with me, and my situation to get the ball rolling on my repairs.Scott Campbell was my service tech and he was absolutely outstanding. He was friendly, professional, and proactive. He made this job seem so easy, I was so comfortable and confident leaving my vehicle with him. he made sure to follow up with me throughout the entire repair, which was also very comforting. In the end my car was done four whole days earlier than expected due date and the outcome is completely unnoticeable that my car (which I absolutely love and adore) had been under any distress. I'm absolutely happy with my outcome and results and the customer service all around is exceptional. They've exceeded my expectations in a stressful situation. Thank you very much caliber you guys are incredible." - Debor OsborneJan 4, 2020
"Marcos and the guys even fixed fixed my stupid clock on the dashboard that had been accidentally pushed in years ago and required removing part of the dashboard in about 10 minutes for free! They definitely give 5 star service here. So glad I chose Caliber Collision. Thank you, Marcos!!!" - stevo FordDec 24, 2019
"I was one of the first customers of the day. The receptionest greeted me with a smile. She directed me to the coffee and to have a seat in there lounge . Great customer service!" - Tom E.Dec 23, 2019
"Our car was hit in a local parking lot and no note was left. Dented and damaged the front bumper. We have a fairly high deductible so I wanted to cover the repairs outside of the insurance company. We have had work done before at the Oceanside Caliber Collision with great results so I took the car to them again. Worked with Tom and he was able to repair the damage to looking like it was never hit. The bumper was popped out, rubbing compound and new clips to reattach the bumper. All work completed well under the insurance deductible. Thanks you very much Tom" - Krafts with KealiaDec 11, 2019
"Prompt call backs. Very friendly and professional service. Direct and honest, no beating around the bush. Nice waiting room with tv, popcorn and drinks." - Scott FritzDec 8, 2019
"Very professional and thorough. Had my driver side rear quarter panel replaced and they did a stellar job." - Jacob ReganSep 28, 2019
"I worked with Tommy and had a great experience! The body work looks great and he was very easy to communicate with along the process!! Thanks Tommy! The girls at the front desk could have been more friendly and have a higher level of customer service. I over heard them being very rude to other customers. : /" - Bob J.Sep 24, 2019
"Friendly and helpful repair estimator answering all of our questions. Quality service and repair to our Sienna van." - Bob J.Sep 6, 2019
"My truck had a noise/vibration after the repairs were made. Chris Cosmillo was the gentleman that was put in charge of finding someone that could find it. It took awhile because these things can be difficult, and it was. I really appreciated the time he took to research the problem to minimize the amount of time that I would be without my truck! I got great service and my 2006 GMC diesel pickup is purring happily down the road again! We've had too many vehicles repaired here for one family and always have received great service, this time it took the extra mile!"
"After my parked car was hit, I had it taken tot he Encinitas Caliber. They did a good job after having my car in the shop twice for over a month. But I still had problems so I took it to the Oceanside shop & discovered that my car's front wheel was also bent in the accident. They fixed it in 2 days! Problem was finally solved. Thank you Oceanside Caliber!" - Lyn
"Almost everyone at Caliber greeted me with a smile and was genuinely interested in helping me. My car was finished quickly and finished well. I was told that if I had any further questions to contact Caliber. My whole experience was painless!" - Amanda
"After Caliber Collision Center finished with my car it looked better than it did before the accident that caused the need for repair. My contact at the Oceanside, CA shop (Rodolfo Vasquez) was very polite, courteous, friendly and professional. I am very blessed by my experience at CCC!!" - Merle
"Everything was done in a sufficient matter. Lisa UmLauf is an asset to Caliber. Had to go back for door seal replacement handled quickly with no problem." - John
"The work done was good. Everyone was polite and helpful." - connie
"Caliber is so proficient in all that they perform on a daily basis!!! Lisa is so professional, prompt, caring, and represents the excellence, highest standards that Caliber raises itself to becoming to each, every customer. YOU DO NOT FEEL NEARLY AS BAD, HURT, UPSET ONCE IT IS TAKEN IN TO CALIBER!!!!! THANK YOU, THANK YOU, THANK YOU!!!! GOD BLESS EACH, EVERY ONE OF YOU FOR YOUR SERVICING US EACH DAY!!!!!" - Joseph
"Awesome customer service thanks" - CPL Ricardo C
"Phenomenal work and service. The folks there go out of their way to take care of you and your vehicle. There was a little "Oops" concerning the car horn not working when I arrived home with the car, but they immediately took care of the situation and all is good now." - Frank
puntual and on schedule. Very conscious and professional personnel. Keep up the good work!" - Francisco
"Outstanding the whole crew was excellent and did a excellent job on the vehicle" - ladis
"This was unfortunately/fortunately the second time I had to use Caliber Collision. The employees of both the Oceanside and San Marcos shops were very friendly and efficient. Hopefully I will never have to use them again, but I will let anyone that needs repairs know where the best place to take their autos." - Theresa
Customer service was very easy to work with and quickly process paperwork.
Mechanics fixed my car bumper,looked like brand new.
Car was washed and polished when took car home.
I was very pleased with the work done on my car.
Highly recommend this pace for car repairs." - Angie
"Everyone at Caliber is so professional and I witnessed several customers complimenting the employees on a job well done. Thank you." - Jeanette
"The work was done quickly and well. The staff were thorough and kept me informed which really made a difference in getting through the experience. Jett was great and made me feel like more than a number. Thanks to the entire office and crew!" - Judith
"Cindy kept me informed of the progress of the repair of my vehicle. You don't find companies calling you like this, most people call and say it's done come get it! I liked this extra effort on Cindy's part. Please keep it up" - Sharon
"I was very satisfied with the staff's support even though this was a warranty repair. The service provided was excellent." - Tom
"Appears everything was very well done. My consultant, Robert really knew his stuff.
Heaven forbid I get hit again but if I do I would not go anywhere else for repairs." - ted
"Cindy was awesome and kept me posted every step of the way with any adjustments." - Wayne
"Thanks to Carter for his outstanding and courteous service." - Tom
"Finished in 4 days instead of 5 and also kept completely updated every day on the progress. Had never had that happen on a car repair before! Work seems to have been done to perfection." - Barbara
Rated 4.8888888888889/5 based on 9 customer reviews.
- Kate B.