Jun 25, 2020
"I was sent to Caliber Collision through insurance after a minor car accident. I wasn't sure what to expect since it was my first time dealing with anything like this but they took care of the all the details. The communication and status updates throughout the week made the process effortless on my end. The car looks amazing and the service was outstanding. Enrique, Brigido and Frank are rock stars, their great customer service and attention to detail goes above and beyond." - BJun 25, 2020
"Frank was very helpful. I met a guy named Jr while going to check out my car and show the damage and he was very nice a assured me that Caliber would take care everything. Over all friendly and professional place." - Michelle TandskyJun 25, 2020
"Up until now I had never been in an accident so I only had second hand stories about car repair to base my opinion prior to coming to Caliber. Let's just say that Caliber changed my expectations in the best way possible. I was met with friendly faces, who made me feel welcomed and explained the entire process. I was kept informed during the various stages of repair, and my vehicle was done before the due date. Since I didnt have a rental vehicle the employees even arranged to drop my completed vehicle off at my house to save me from having to Uber or bum a ride. I cant even tell that my vehicle was in an accident which makes the whole experience 5 stars for sure" - Curtis JacksonJun 24, 2020
"The repairs were excellent! What I was really impressed upon was the ability of Caliber Collision to get my claim paid. I was hit by someone insured by The General and they did not want to pay for the damages to my whip. The staff at Caliber were able to get the insurance company to fork over the money necessary to process the claim. My car would still be sitting on the side of the road if it wasn't for their persistence. These guys really know what they are doing." - Ashley HarperJun 24, 2020
"I took my 2020 BMW to get an estimate after a tumbleweed scratched the paint. When I saw a brand new Mercedes S560 and another high end Audi on the lot I knew this shop would be capable of my repairs. When they told me they offer a life-time guarantee on the work my mind was made up. The price exceeded my expectation and the vehicle was returned to me much sooner than I had anticipated. Hopefully nothing ever happens to my vehicle but if it does I know where to go in Palm Desert." - John LongJun 23, 2020
"Recently I came back to my Lexus and found that someone had scraped the passenger side while it was parked. Of course no note was left so I had to file a claim through my own insurance. The folks at Caliber Collision were extremely helpful in explaining the process of getting my vehicle repaired. My two concerns were quality of repairs and the length of time the car spent in the shop. I have been to other repair facilities in the past but was never really understood what was happening to my vehicle up until now. The service advisors made sure that I was kept informed and made to feel comfortable that my vehicle was in good hands. Not only was the vehicle completed in about a week, but they even went the extra mile to clean a stain out of the carpet obviously unrelated to the claim. Due to this experience Caliber has earned my business for anything car related." - Buzz G.Jun 20, 2020
"I managed to run my Mercedes S Class over a parking barrier and pull off one front chrome strip; jar loose the others;crack and scrape the underside of the bumper and damage its connection to the... more" - Buzz G.Jun 20, 2020
"I managed to run my Mercedes S Class over a parking barrier and pull off one front chrome strip; jar loose the others;crack and scrape the underside of the bumper and damage its connection to the fender. Frank Ciezenski, at Caliber, in Palm Desert, CA, expertly diagnosed the damage and the steps to fix my problem without having to replace the bumper or the fender, to replace the chrome; to remove the scrapes in the underside and to repaint. The work was expertly done within the promised 5-days, and at a very reasonable cost. The result was really outstanding. Frank is obviously an expert diagnostician and an excellent communicator. I would certainly recommend Frank and Caliber Collision to anyone needing the highest quality auto repair work. B.G." - Enrique R.Jun 17, 2020
"Brought my vehicle in the shop and had a pretty big SCRATCH! Frank talked to the manager Joshua and was able to buff out the scratch as a customer courtesy. I highly recommend this facility. They are A 5 Star shop hands down. I also had some minor damage to my bumper they gave a very reasonable and affordable estimate for me to get it fixed when the time is right for me. Another reason I will always choose Caliber is how neat and clean there facility is!!!Thank you Caliber Collision" - Joseph H.Jun 4, 2020
"My car needed a scratch to be buffed out and Enrique helped me very much by fixing the scratch for free. He did a wonderful job and the scratch is completely gone. 10/10 service"
Rated 5/5 based on 10 customer reviews.
- Cecilia Martinez