Nov 8, 2019
"I was rear ended and brought my car here because of the reviews. I was NOT disappointed! Very friendly staff and excellent service. Richard kept me well informed with daily updates by text, even when the repair had to be extended by one day. There was no hassle getting a rental from Enterprise either. They met me at Caliber when I dropped off my car and I was able to leave the rental with Caliber when I picked up my car. I am very pleased with experience and definitely recommend this place!" - faisal yOct 20, 2019
"Great service" - Johnny MartinezSep 19, 2019
"Pretty good work ,I align the vehicles after they complete they body damages" - Arvin MartinezSep 9, 2019
"One of the best repair shop." - Susan KirkAug 23, 2019
"Not open on Sundays, otherwise decent work." - Elizabeth MartinezJul 31, 2019
"Came here to get my GMC fixed based solely off google reviews about how great front desk staff & service was and I was NOT let down !! From the moment I first walked in Ruby at the front desk was extremely welcoming and helpful ! Walked in with both of my toddlers and she helped me calm them with candy & popcorn ! She had water and coffee too ! Richard was my service guy ! Such a sweet helpful and Informative guy ! He would call me during the week to let me know where he was at in the process and was always super cheerful about it ! By the way ! Got my truck fixed within the repair dates they gave me which I appreciate ! I’d define you come back here again ! My truck looks like before ! Thank you !" - Sherry GreenJul 11, 2019
"Very professional. They take to advise you of the status of your car all the way. When my car was hit, I took it here for repairs and they did an awesome job making it look brand new again. I highly recommend!!!" - Manuel E.Jun 2, 2019
"Caliber Collision is an absolutely excellent repair shop! Thank God the person that hit my car had Geico insurance and Caliber Collision was one of the places listed. First stepping into the place early in the morning, i was greeted with a smile and fresh popcorn. After filling out some paperwork and making myself a coffee at the coffee bar, the receptionist went back to get the Gieco agent. Enterprise Rent a car also used the same reception desk and asked if I wanted to see the rental already ready for me! I was escorted to a new 2019 Toyota Corolla! It was a pleasant surprise. I have never really driven a new new car before. I had to sign for the rental all through an ipad and it was so easy and streamlined! I loved Enterprises process! I should really write a review for them after this one! The Geico Adjuster was already inspecting and marking my vehicle by the time me and the Enterprise agent got done. She went through all the steps that my car was going to go through. She introduced me to my personal Caliber mechanic that would be with my car and communicate with me from step A to Z. I was so pleasantly impressed and surprised by such good customer service! I was in and out in under 1 hour and was able to make it to work on time! I opted for the text updates. I would get texts once a day every day until the vehicle was ready for pick up. It took a little over 1 week and communication never stopped within that time. It was ready in 10 days... only 3 days more than they first estimated, which was okay, they kept me in the loop the whole time. I dropped off the rental, no questions asked, my vehicle washed and waxed was waiting there for me. My personal mechanic was waiting for me in the lobby and walked me out to my car. We did a 360 and explained everything that happened. The outside was washed and waxed. The interior was vacuumed. The engine bay was also washed. This whole experience was Grade A and top notch. This is why I give them all 5 stars! I would definitely recommend this business for anyone looking for car work." - Malisa
"I received exceptional customer service from Ruby, Henry and Hunter when I brought my vehicle to be repaired. The facility is clean and everyone is so happy and helpful. I felt like we were family. The manager even came out to me. Oh yeah they give you free popcorn. "
"Caliber Collision repaired my window. All of the staff was great, and Henry was especially professional and courteous." - Michael
"Paola kept us well informed of our trucks progress and did a great job with the final walk through. Shannon gave us a great reception with a cheerful smile each time we came in. There was always a fresh cup of coffee waiting. Zane the center manager gave us a walk thru of the facility which we found clean and orderly. Adrienne with Geico was professional, courteous, and gave us a fair adjustment. Our truck came back well repaired and clean with a floor mat on the drivers side. The workers kept the inside of our truck clean as well. I give Caliber a five thumbs up with an attaboy!" - gerard
Rated 4.875/5 based on 8 customer reviews.
- jennifer mills