Mar 8, 2020
"Our car was recently hit when it was in a parking garage and the lady who hit it was kind enough to leave a note. This was where her insurance company sent us to get everything fixed. The whole process was very easy. The first interaction that my hubby had with the girl that answered the phone was very pleasant. We've had experiences before where people aren't very nice because they're technically dealing with the insurance company and we were the innocent bystanders who got the backlash. Happily we can say that did not happen this time. Everyone was very easy to work with, friendly, helpful, and knowledgeable. The work was completed within a few days(the front end got replaced and fixed). They did a beautiful job! Our car looks brand new again! Thank you Caliber! We know where we are coming the next time we need work done!" - Addie DavisFeb 24, 2020
"Spoke to Drake about replacing parts. Everything was taking care of. No out of pocket monies paid." - Jovanny A.Feb 24, 2020
"I was rear ended at a stop light, my bumper was completely destroyed along with the frame being bent and the trunk not closing anymore. This shop really took Care of me from the moment I walked in the receptionist was very helpful and sweet I couldn't thank her enough for communicating and basically holding my hand through the whole process. If you've never been in an accident before this whole process can be pretty intimidating but despite the stress this shop was very professional Bryan really made me feel comfortable and he went above and beyond. I can't thank them enough; they left my car just like new the paint was blended well, my sensors worked just like before, and my trunk finally closed." - Ruth EspinozaFeb 12, 2020
"got repairs done and results were outstanding. very humble people. my battery died on me today and was confirmed that it was not part of the accident and as generosity they provided me with a brand new one. I can tell these people go above and beyond for their customers. I will definitely recommend this shop to anyone for repairs." - Ferrell TinsleyFeb 8, 2020
"Great management the Corp. runs a good show..They have a very good reprtation" - Just a ChannelJan 12, 2020
"Awesome crew and service at this location! A great experience! 👍🏼. Great customer service." - Janice S.Dec 14, 2019
"Someone backed into my passenger side, badly denting the door and part of the fender and crushing my mirror. Caliber made my experience quick and painless and the door, mirror and fender were good as new when I got my car back. A special thank you to Maria for keeping me posted every step of the way"
"My car needed some body work done to it and I found the people very knowledgeable and very friendly. Service was top notch." - sandy
"Our Family has been using City Body & Frame for decades. When we heard that they were Caliber Collision, at first I was concerned. I had always gotten excellent service from Don & Kim Feely. I went to the Redlands shop first as it was closer to my work got an estimate and then decided to try the 14th Street Shop. There was a price difference and I was questioning to increase. George was very patient in explaining why the increase. I would have been very unsatisfied if they would have taped off my car versus taking out the window and off the roof rack now there isnt the concern of lines and paint peeling as the vehicle ages. I had a few scratches on side doors from parking mishaps and thought in time I would have to have it repainted. I got back my car and was amazed that they were able to remove the scratches and no charge just part of the excellent work that I have know this location. Denise the front administrator was great to work with she is very professional, patient and knowledgeable. I am so happy to have my beautiful car back, its even prettier than it had been before I needed to see Caliber Collision. Thank you Team...." - Diane
"SE/S3GV6SD THANK YOU FOR YOUR SERVICE. I AM VERY HAPPY WITH THE JOB YOU HANDLED FOR ME. SINCERELY TED" - THEODORE
"The service was excellent ! The employees were fantastic! I will recommend this shop to everyone . I am just amazed how quickly and efficiently they took care of me and my car. Thank you so much for restoring my faith in knowing that I can get great work done and can trust the people who are doing the work." - Larkin
"They have done beautiful work on my truck do to a rear end collision. Not even 30 days later I was hit on the drivers side of my truck. I immediately contacted caliber Collision on 14th St here in Riverside and spoke to Ricky and Eddie who I had good faith in about repairing my truck again because I knew they would take very good care me and my wrecked truck.Right now I am here to say that I will continue to take my vehicles to them for painting or whatever necessary work I may need... THANK YOU RICKY AND EDDIE AND THE REST OF THE CALIBER COLLISION TEAM ON 14TH ST. IN RIVERSIDE. ..Henry" - Henry
Rated 5/5 based on 7 customer reviews.
- emily m.