Sep 17, 2020
"Let me just start by saying that as a single woman, I've been taken advantage of because I'm not familiar with all things automotive. I came here because I was referred by my insurance, AAA. Meeting with Kenny initially definitely began my great experience. Not only did he put me at ease but listened to my concerns and didn't brush me off or patronize me. Eddie was who looked after my repairs and he was friendly and kept me updated as to what they were doing. Not only was my car finished before they promised but they washed it inside and out. My car was handed to me in excellent condition. Wrecking our cars is a horrible experience but I'm so glad that I had the wonderful people at this location to help me through it. Btw even picking and dropping off my rental was a breeze. They dropped me off to Hertz location and I simply left my rental with them once my car was ready." - Audrey H.Sep 12, 2020
"Really nice people here, excellent service! They were really great on telling me what I could do to fix my car" - Moses K.Sep 10, 2020
"I got into a nasty accident and as a result, the front end of my car was pretty messed up. I went to a handful of shops to get an estimate but Brian was the only one to ask if I was ok before getting into any details about the fix. He was upfront about everything, punctual, and over-delivered ahead of delivery. I felt very comfortable leaving my car at Caliber Collision and knew it was in good hands. As long as I am in Riverside, I will be coming here for my car fixes. Thanks Brian!!" - Marissa C.Aug 26, 2020
"I have been to this location twice and Brian helped me both times. He is very professional, friendly and helpful. I love this company so much everyone is always so amazing and efficient. They go above" - Marissa C.Aug 26, 2020
"I have been to this location twice and Brian helped me both times. He is very professional, friendly and helpful. I love this company so much everyone is always so amazing and efficient. They go above and beyond for their customers! Thank you to Brian and also Isel for exceptional customer service!" - Billy HarrisAug 24, 2020
"Positive: Professionalism" - Billy H.Aug 23, 2020
"Kevin and his staff were very professional and helpful, they went above and beyond what would be expected." - Sunflower 1.Aug 16, 2020
"We were heading to Arizona one afternoon and things were not running smoothly. Our drivers window would not go up and it was HOT. We tried to suck it up and drive with the AC blasting, but our seats a" - Sunflower 1.Aug 16, 2020
"We were heading to Arizona one afternoon and things were not running smoothly. Our drivers window would not go up and it was HOT. We tried to suck it up and drive with the AC blasting, but our seats are leather and we were all a sweaty mess. We came in for a broken window; they fixed it so fast, and they didn't charge us which changed our attitudes for the trip. A huge blessing thank you very much :)"
"My car needed some body work done to it and I found the people very knowledgeable and very friendly. Service was top notch." - sandy
"Our Family has been using City Body & Frame for decades. When we heard that they were Caliber Collision, at first I was concerned. I had always gotten excellent service from Don & Kim Feely. I went to the Redlands shop first as it was closer to my work got an estimate and then decided to try the 14th Street Shop. There was a price difference and I was questioning to increase. George was very patient in explaining why the increase. I would have been very unsatisfied if they would have taped off my car versus taking out the window and off the roof rack now there isnt the concern of lines and paint peeling as the vehicle ages. I had a few scratches on side doors from parking mishaps and thought in time I would have to have it repainted. I got back my car and was amazed that they were able to remove the scratches and no charge just part of the excellent work that I have know this location. Denise the front administrator was great to work with she is very professional, patient and knowledgeable. I am so happy to have my beautiful car back, its even prettier than it had been before I needed to see Caliber Collision. Thank you Team...." - Diane
"SE/S3GV6SD THANK YOU FOR YOUR SERVICE. I AM VERY HAPPY WITH THE JOB YOU HANDLED FOR ME. SINCERELY TED" - THEODORE
"The service was excellent ! The employees were fantastic! I will recommend this shop to everyone . I am just amazed how quickly and efficiently they took care of me and my car. Thank you so much for restoring my faith in knowing that I can get great work done and can trust the people who are doing the work." - Larkin
"They have done beautiful work on my truck do to a rear end collision. Not even 30 days later I was hit on the drivers side of my truck. I immediately contacted caliber Collision on 14th St here in Riverside and spoke to Ricky and Eddie who I had good faith in about repairing my truck again because I knew they would take very good care me and my wrecked truck.Right now I am here to say that I will continue to take my vehicles to them for painting or whatever necessary work I may need... THANK YOU RICKY AND EDDIE AND THE REST OF THE CALIBER COLLISION TEAM ON 14TH ST. IN RIVERSIDE. ..Henry" - Henry
Rated 5/5 based on 9 customer reviews.
- Imelda P.