Auto Body Shop: San Antonio - City Base Location

"I had my Lexus repaired at Caliber at the suggestion of Safeco Insurance. After a few delays--many associated with electronic checks being performed on the system--a beautiful vehicle was returned to me that looked almost pristine. That is, until I took the vehicle in for its annual inspection and was told Caliber had failed to properly reinstall a right headlight connector. When notified, Caliber immediately picked up the vehicle, corrected the problem, and delivered the car to my home. They did a great job."

"Scott and his crew took care of my truck. It took a little longer due to problems with the shipping of some parts, but he kept up great communication with me to let me know it would be taking a little longer than expected. 10/10 would recommend bringing your vehicle here. These guys fixed another issue I had that didn’t pertain to my accident! Very professional group of guys!"

"My car was involved in a hit and run and I was incredibly irritated and stressed however the team at Caliber City Base made it incredibly seem less. They had incredible communication and a friendly staff. From drop off to pick up I would rank my experience a 5 star. Thanks again to Brian and his team!"

"Good service"

"Everyone was friendly and the work that was done was great. Would recommend to anyone."

"Purchased a new truck. Within several months my tailgate was damaged. Took it to Caliber Collision at 7035 S New Braunfels Avenue (City Base West). The staff walked me through each step of the process and told me "By the time you pick up your truck up you're going to be more than happy with the results." "Your truck is in very good hands." They were not kidding. Better than new! Mark Silva was in communications with me throughout the process. Impressive. That was much appreciated. BTW, it took no time to get my truck back. I was incredibly impressed with the results and with the time it took to get things perfect. Gen. Manager, Mr. Howard also followed up with me as the truck was being delivered. He too spoke of what the process was in fixing the damage which then lead to the excellent finished result that we were looking at. I couldn't be more pleased with the work that was completed on my truck. But what truly stood out was the level of communication/follow up that the staff provided me with throughout the entire process. This is my collision center from this point on!! Great work! Great people!"

"I’ve been to body shops all over town, and will never trust my cars with anyone other than Caliber—particularly the manager, Mr. Howard. His customer service and expertise is unmatched, and for me, customer service is paramount. Further, the attention to detail was awesome. As a business owner in SA, I tell a LOT of folks about Mr. Howard. I have followed him to whatever branch he is associated with and will continue to do so."

"Brian Howard and the team provided top notch hospitality!"

"I would just like to thank the staff at Caliber Collision at City Base for their outstanding service on my car. Their attention to detail and timeliness on the repairs is second to none. Great job!!! Thank you!!!"

"I'm extremely happy to give a big shout out to the team at San Antonio City-Base for an awesome service they provided before, during and after working on my truck. Their schedule was extremely tight and the wait was necessary but well worth it. I understand now why they remain so busy. To top it all off the work was accomplished well ahead of what they estimated and my truck was back on my driveway by Christmas Eve looking like it just came out of a showroom. Thanks for hustling on it and for the great work from a well oiled team at City-Base San Antonio!" - Rudy