Apr 1, 2020
"Back in December I took my car in to get repaired and I know it's months later but I have to take the time to write a review as the service was just so amazing from start to finish. Before taking my car in, I was having so much trouble getting in contact with my insurance but Alex made it so easy for me. He kept me informed through the whole process. I would highly recommend this shop and absolutely recommend you asking for Alex Santos,he is the best!" - Jason R.Mar 18, 2020
"No one wants to visit a body shop, but this is a high class place. Talk about comfort and service. I highly recommend this place for any car repairs. The process was smooth and painless. I even got a car wash out of the deal. Caliber San Bernardino knows what they are doing!" - Magdalena MarzulloMar 14, 2020
"Alex and Anthony (Skinner) are the best! They went above and beyond to get my car going as quickly as possible! They were able to pin point the problem in about 10 mins! Totally recommend going here! Thanks again guys!" - Rose C.Mar 11, 2020
"We had a great experience at Caliber Collision, San Bernardino. They did a beautiful job repairing our Camry, damaged by a rear-end collision. But more than that, you won't find better customer service--from the professional and efficient ladies at the front desk to our service adviser, Anthony Brasco, to the general manager, Ken Oliver. It was unclear whether our insurance company or Caliber Collision owed us a balance on our deductible. After contacting our insurance several times, and with no resolution, I contacted Caliber Collision. Ken took the initiative and immediately resolved the issue by giving us a gift card for more than double the amount in question. Now that is customer service!" - Teresa G.Mar 6, 2020
"My car was bad it had plenty of damage. Alex Rangel , Brittany hooks and. Alejandro took really really good care of me since the. Min I walked in always kept in touch with me they would make sure they got ahold of me to let me know Alejandro would tell me exactly what was wrong every other day! I highly recommend this auto body shop to ANYONE" - Sarah SeilerMar 3, 2020
"Alajandro was great. Very informative and kept me updated. The SB Caliber is by far the best one. My car was on time with repair, returned detailed and very clean. Brittany at the front is so helpful and so quick with getting everything done as far as paperwork. Highly recommend SB location!" - Elizabeth Pebbles MageeMar 2, 2020
"Did my car repair great job kept me up to date on what was happening."
"I recently had some repairs done at the San Bernardino shop. The staff is amazing! Kenny Potashnik, my service advisor, communicated with me each day until the work was completed. Erica, the receptionist, was excellent in making sure I was comfortable while waiting for assistance. The repairs were top notch! You have 5+ stars from me with high recommendations. Thank you. - Linda" - Linda
"Customer service was way above my expectations. Martin Carbajal was so helpful. Perfect match job - you can't tell where the damage was. 5 star service. Thank You Martin" - Stephen
"Thanks to Erica, Kenny, Matt, and the rest of the crew at Caliber, San Bernardino, for taking excellent care of my Shelby GT-C. As the team found out, both me and Shelby American are a little fastidious about how the car was to be repaired, and Caliber met all requirements put on them by us...with beautiful results. Thanks again, people!" - Shane
"Cory did a great job, the truck looks great and the speedy repair was awesome, thank you" - Cory
"Fast and a job well done! service was great! Kenny Potashnik my service advisor was also on the ball and keeping me informed of the progress of repair." - Ron
"I wanted to get my car painted and really didn't know where to begin, I asked three different people if they could recommend a place for me to go. all three (who don't even know each other) said I should go to Caliber. Needless to say, I went and I couldn't be happier. They did a very nice job and even went a head and took the haze off my headlamps (at no additional cost). the customer service and customer care is above and beyond. The constant updates via text are reassuring as well. I would recommend Caliber to anyone!!!!!!" - Hazen
"I've taken my car there several times over the last 5 years and have always received excellent customer service and my car being returned looking better than when I brought it in. These guys are the best and keep you informed as to the progress of repairs. Thank you Caliber!!" - Janet
"Great service! Employees were considerate, respectful, and worked around schedules so inconvenience would not be a factor. Would recommend this Caliber Collision location to anyone who is looking for fast, reliable, and promising work, with a touch of courtesy!" - Ryan
"every one in caliber were very nice I was very stress out and they treat me like family,Ricky,secretaries,Robert,Andres,work on my car very professional clean and fast." - Martha
"Everyone was so friendly, polite, got service right away and made sure you were comfortable." - Rhonda
""I'm a HUGE on Customer Service. San Bernardino Caliber Collision went above and beyond to make me a very please customer! Kenny Potashnik took great care of me and my BMW. Kenny called me with updates as promised, was thorough in answering questions and was always helpful coordinating my getting to and from the shop/rental car place.
In addition to great service overall, Caliber Collision went above and beyond to help me. Caliber Collision installed few parts for me with no charge. Since my car was already in the shop for repair, they fixed few dents for me with minimal cost which is unrelated to the accident. Caliber Collision did a fantastic job. Also, all the damaged parts were OEM which I am very happy with overall.
My BMW is looking good again. Thanks to Caliber Collision for the great job!!!! :-). What can I say, “You guys are awesome”! Kenny is good asset with your company. I give him a thumb up! Keep up the good work and keep smiling. I will definitely recommend you to my family, friends, co-workers, and others!!!!"" - Junior
"Great job. Went above and beyond. Definitely recommend this facility." - S
"Cory was great he kept me informed at all time about the status of my car.. The customer services at Caliber is great. This my second vist and both time I have received great services. Thank You" - Helen
"From the very beginning, their customer service was outstanding. Throughout the entire process my Service Advisor Brian Assad was very friendly, courteous and kept me up to date on my vehicle. In addition, the total repair time was less than I had anticipated which is always great news. I was excited when they called me on Friday to pick up my vehicle, the work performed was superb. Thanks for everything." - Karissa
"Yes I Had an accident and ibrought my car to Caliber collision which I had used their service before and I was satisfied. This time they also did a good job in my truck and I highly recommend them for their good service . From the lady receptionist Erika which was very helpfull, polite and good working ethic and did the paperwork in no time and made me comfortable coming from an accident. My adviser Kenny was very helpfull and very accomodating in showing whats to be fixed and what is needed and very precise when the car would be ready He even encouraged me to visit whenever i want to check the progress of the car repair in all stages. Overall I was satisfied of their service and highly recommend their services. Thank You Caliber Collision for a job well done." - Norberto
"Fantastic service. Repair was done well and my car was restored to its original condition. Would definitely recommend! Very pleased!!!!" - Ida
"great customer service, from beginning to end, Kenneth answer and help me through the whole process of the repair of my vehicle, i like how they inspected every detail on my car, my car now drives and looks better than before the accident , i definitely recommend this location, thanks CALIBER COLLISION !!" - carlos
"Exceptionally professional and courteous staff and technicians" - Mike
"I had work done almost a month ago and wanted to make a point of submitting a review. From my first step into the office, the customer service was outstanding!!! From the greeting of the front desk person and most of all my Service Advisor Kenny P. The work completed was exceptional and on time. If you want #1 service I highly recommend Caliber Collision. Thank you! Brent" - Brent
"Everyone was very courtious and professional. Cory was very open honest and available when I called. Thank you all." - Monica
"I'm a HUGE on Customer Service. San Bernardino Caliber Collision went above and beyond to make me a very please customer! Kenny Potashnik took great care of me and my BMW. Kenny called me with updates as promised, was thorough in answering questions and was always helpful coordinating my getting to and from the shop/rental car place.
In addition to great overall service, Caliber Collision went above and beyond to help me. Caliber Collision installed few parts for me with no charge. Since my car was already in the shop for repair, they fixed few dents for me with minimal cost which is unrelated to the accident. Caliber Collision did a fantastic job. Also, all the damaged parts were OEM which I am very happy with overall.
My BMW is looking good again. Thanks to Caliber Collision for the great job!!!! :-). What can I say, "You guys are awesome"! Kenny is good asset with your company. I give him a thumb up! Keep up the good work and keep smiling. I will definitely recommend you to my family, friends, co-workers, and others!!!!
Highland, CA. 92346" - Junior
"Was pleasantly surprised when car picked up. Spotless, and extra work done not asked for." - Robert
"They did an outstanding of repairing our 2007 Camry and I definitely will use only them from now on." - John
"I am very impressed w/ the service, from customer service to the actual work done on my truck. Corey (San Bernardino, Ca; 3rd st.) was great! Thank you!!!" - Vickie
"I was extremely satisfied with the service I received at Caliber." - Mary
"Everyone I delt with are very nice. Kevin especially made my bad experience easier to handle with his professionalism and great customer service. He made sure I was satisfied before I left with my vehicle." - Cheri
"I brought my truck in for an estimate on some small scratches . Anthony took care of them at no charge. He was extremely friendly and helpful. Thank you for the great service." - Shawn
"Caliber Collision did a great job on my truck. It was done in a very professional manner and just what they had promised it was done on time. My adviser Kenny even encouraged me to visit anytime to check the progress on the car which I did and was informed on the progress of the repair. The front desk lady which was Erika was very helpful and was attending clients in a very professional manner.She informed me what to do and contact my insurance and did what was needed on the paperwork My adviser Kenny Potashnik was doing a great job professionally and it was done as he promised even the repair men and the other guy who was fixing the car was professionally helpful and explain what is he doing and whats next and need to be done. Every one was very helpful and I was very satisfied of their services and i highly recommend Caliber Collision for their good and professional service. Thank You Caliber Collision for a job well done." - Norberto
"I just wanted to pass along that Kenny and everyone we came into contact with at Caliber were fully vested in providing 110% customer service to us. From the greeting, follow up calls, updates, answering questions etc, they were above and beyond when it came to ensuring our needs were met. While the reasons we used them don't lend itself to 'really' saying "see you next time", if we do have a need, Caliber Collision is going to be my first choice. Thanks folks. Michael" - Michael
"I was in a car accident in 2014, my car was fairly new and was in a car accident. I was hit in the front left side which then made my car veer to the right an hit a curb very hard. The outside didn't have a lot of damage, but there was a lot of underneath damage. Caliber did a fantastic job with all the repairs that was required to fix my car. Looking at my car you would never know I was in an accident. We have taken all our cars to Caliber in the past and always have had the greatest service from the person in the lobby to the person checking it ove,r to all the people doing the repairs. I highly recommend using Caliber to do all repairs on your car, they are the best. Debbie S." - Debbie
"They did a great job. I will definitely use them again." - Rudy
Rated 5/5 based on 7 customer reviews.
- Monica P.