Skip to content
English | Español

Coronavirus (COVID-19) Update

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

Learn More

Actualización sobre el Coronavirus (COVID-19)

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

Aprende Más

Auto Body Shop: San Jose - Downtown Location

161 Patterson St San Jose, CA 95112 7:30 a.m. - 5:30 p.m. M-F
CLOSED SAT & SUN

San Jose - Downtown  Details

Known for our commitment to having your vehicle back on the road as soon as possible, Caliber Collision in San Jose, CA, is intent on restoring you back to the rhythm of your life®. With services including painting, dent repair, and auto glass repair, all of our work includes a written lifetime warranty and marvelous customer service and repair expertise. Conveniently located, Caliber San Jose Downtown is accessible to anyone in the greater San Jose area including Campbell, Fremont, Los Gatos, Milpitas, Santa Clara, Saratoga, and Sunnyvale. We are family friendly, and our team of technicians is ready to supply you with any collision repair services your vehicle requires.

About  San Jose - Downtown

Here at Caliber San Jose Downtown, customer satisfaction is important to our team, and we are certain you will be pleased with the results. Throughout the auto body repair process, we will provide you with continual status updates on your vehicle so you are informed as we move quickly to transform it back to pre-accident condition. We value our customer relationships and treat everyone with respect. For our Caliber San Jose Downtown team, no repair is too big or small for us to handle.

Caliber San Jose Downtown is ready to serve as your repair center of choice both today and for years to come, and we thank you for trusting us with your vehicle. Simply call our 24/7 Customer Service Center at 1.888.CALIBER (225-4237) to make an appointment or to leave your vehicle with us today! Click here to schedule an appointment and here to receive a free online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Nearby Locations



Reviews


Testimonials

- Gabriel M.Mar 12, 2020

"I was involved in a Hit-and-run accident and caliber collision made my situation feel better in an overwhelming state. Juanita met me the minute I arrived at the shop and called my rental car service and arranged for me to get picked up and she kept me up to date on everything and I received text messages on what was going on with my car. My car was finished before the timeline they gave my insurance company and I was happy about that! Thanks again Juanita and for your professionalism and knowledge about everything and making me confident everything was gonna be ok.."

- Amir L.Mar 2, 2020

"Caliber did a great job repairing my brand new Lincoln Aviator. I was working with Isaac Rojo. Isaac was super helpful. He would call me every couple of days, and give me frequent updates. And the job they did was great! Super work. Car came back as if it was fresh off the lot. Really appreciate the great job that Caliber did for me. Thank you!"

- Cheryl I.Feb 25, 2020

"These guys were wonderful! In what can only be described as a freak accident, the mechanism that rolls your window up and down broke and broke the window with it on the driver's door. Obviously couldn't drive the car and leave it anywhere without a window. Caliber sped up the process for me so I wouldn't have to get a rental car for any longer than was necessary. They did a great job with the repair and were extremely professional. Thank you!!!!"

- Andrea F.Feb 18, 2020

"Isaac Rojo was very professional and helpful, even if it was an insurance job and all I wanted to do was drop it off, get a rental, and get my car back like this all never happened, and he delivered. It took caliber a week to fix my car, like they told me, and kept me email informed the entire time. I appreciate their timeliness and attention to detail, and I got my car back good as new."

- Ryan Y.Feb 17, 2020

"My car was hit wile I was coming home from the store, and it was side swiped. I have taken it to caliber and was greeted by the kindest people. The handling manager was very professional. My car was handled during Xmas time and was done sooner then expected! I am very picky when it comes to paint and detail!! When I received my car the panels were like glass really nice! Definitely will recommend this shop!! Thanks caliber ! ! !"

- Paulina P.Jan 23, 2020

"All the people here are so genuine. I got T-boned and it turned into a very complicated situation that needed months of resolving. My car was a total loss but the staff here was able to answer all of my questions and assist me throughout the whole process. Very professional while also being sincere. Dawn at the front desk always took more of my bad news with a smile and always found a way to simplify things for me. With them, it was always about what is best for me and not for them, and that is very rare to find!"

- Lauren B.Jan 6, 2020

"I will always come back to Caliber Collision for all my auto body needs because of Ryan Yatman. Someone hit my bumper in a parking lot and left huge scratches with their white paint on my black car. Luckily no dents, but other places were going to charge me $600-1000 when I took it by to fix it. Ryan told me he thought it would buff out and offered to try it it for free!! Almost all of it came out and there's only a tiny spot where the scratch went through the paint left. I couldn't believe he helped me out for free and the other shops were going to charge me. Ryan needs a raise!!"

- Lar R.Dec 26, 2019

"Julian was awesome. He was very helpful throughout the entire process. I would suggest this garage to anyone who needs a repair. The Los Gatos branch was attentive and polite."

- Heather W.Dec 20, 2019

"Excellent customer service and exceeded my expectations. Brought my car in for a repair on the number, came back looking good as new- they gave my car a beautiful wash and it looked sparkling new! The staff was incredibly friendly, professional, and helpful. I would highly recommend this company"

"They are professional. Resolved our problem quick. Thank you." - Chuck

"Shop manager Ryan Oka helped with every aspect of the repair process from start to finish. Our vehicle was repaired to our full satisfaction. We would definitely recommend this shop to anyine that needs repairs. Caliber Collision is a she that can be trusted to do the job right." - Howard

"the best service- always kept me informed about the progress and met all estimated milestones" - Dirk

"Fast, friendly service addressing all questions and concerns efficiently. Management extended themselves to additional questions I had. The manager had superior service skills and was willing to discuss the processes I was unfamiliar with. Thank you kindly. I would highly recommend this business to anyone involved in auto accidents." - demi

"I was completely satisfied with my experience with everyone I spoke with at Caliber and the result of my door replacement. I decided to replace a previously lost remote well over a month after the work was complete. The lock on the door that was replaced only worked sporadically. The dealership who programmed the remote suggested I go back to the auto repair shop because they would have to charge me to open the door, etc.. I drove to Caliber, expecting to have to make an appointment and return. However, the folks behind the counter contacted the manager and the loose wire in my door was fixed at no charge within an hour of my arrival. Excellent customer service." - Laura

"What an awesome shop on Hillcap in San Jose! I had to deal with a few in the past few days and I was fully impressed with this shop. Thanks Abel and Jonathan and all the staff!" - Joel

"Those guys are great. Easy and Friendly. Excellent body works. I would recommend to any one" - Javier

"Ryan and team did an excellent job in repairing our BMS's. We have been customers of B-Line which has been turned into Caliber Collision. Many of the original employees, including Ryan, stayed with the shop after it transitioned over to Caliber which kept our confidence with this facility. Ryan will absolutely go out of his way to help customers and he and his team deliver outstanding work and customer service. We only recommend this facility to our friends and colleagues." - Klaus

"I'm fussy about maintaining my vehicles and when my new car was hit by another motorist I insisted that B-Line, now Caliber Collision, repair it. They did a perfect job and their professional and personal service was the same as it had been for the past decades. I will take my cars to no other company." - Ron

"Good Service, but they promised that they would replace a burned out interior lamp but never did." - Ron

Rated 5/5 based on 9 customer reviews.
leave a customer review
Schedule Appointment
close

Coronavirus (COVID-19) Update

Actualización sobre el Coronavirus (COVID-19)

English | Español

At Caliber Collision, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

First, we want you to know that we are taking the Coronavirus (COVID-19) pandemic seriously. Restoring the Rhythm of Your Life® means that we are taking extra preventative measures to protect our customers, teammates and everyone who enters our centers to keep them safe and healthy.

Each one of us is our own best defense against this virus.

Additionally, below are a few of the steps that we are taking:

  • Centers are cleaned and disinfected twice daily.
  • Our teammates will respect your space and will warmly greet you without a handshake. We will allow for adequate space between our teammates and customers (3-6 feet) during in-person interactions.
  • We ask that all customers remove all personal items from vehicles at drop-off.
  • We will provide digital paperwork if you prefer.
  • Customer vehicles are disinfected after all repairs are completed.
  • Our teammates are dedicated to hand washing between personal interactions and as many times as possible throughout the day. We encourage our customers to join us with frequent hand washing and the use of hand sanitizers.
  • If you become sick, please visit our centers at a future date, stay home and seek advice from your health care provider.

Thank you for your business and support.

En Caliber Collision, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

En primer lugar, queremos que sepan que nos tomamos en serio la pandemia del Coronavirus (COVID-19). Restaurar el Ritmo de Su Vida significa que estamos tomando medidas preventivas adicionales para proteger a nuestros clientes, compañeros de equipo y a todos los que ingresen a nuestros centros para mantenerlos sanos y a salvo.

Nuestra mejor defensa contra este virus somos cada uno de nosotros.

Adicionalmente, estos son algunos de los pasos que estamos tomando:

  • Los centros se limpian y desinfectan dos veces al día.
  • Nuestros compañeros de equipo respetarán su espacio y lo recibirán amigablemente sin un apretón de manos. Permitiremos un espacio adecuado entre nuestros compañeros de equipo y clientes (3 a 6 pies) durante interacciones en persona.
  • Solicitamos que todos los clientes retiren todos los artículos personales de los vehículos al entregarlos.
  • Proporcionaremos documentación digital si así lo prefiere.
  • Los vehículos de los clientes son desinfectados después de terminar todas las reparaciones.
  • Nuestros compañeros de equipo están comprometidos a lavarse las manos entre interacciones personales y cuantas veces sea posible durante el día. Alentamos a nuestros clientes a que se nos unan en el lavado de manos frecuente y el uso de desinfectante de manos.
  • Si se enferma, visite nuestros centros en una fecha futura, permanezca en casa y busque consejo de su proveedor de atención médica.

Gracias por su preferencia y apoyo.