Mar 12, 2020
"I was involved in a Hit-and-run accident and caliber collision made my situation feel better in an overwhelming state. Juanita met me the minute I arrived at the shop and called my rental car service and arranged for me to get picked up and she kept me up to date on everything and I received text messages on what was going on with my car. My car was finished before the timeline they gave my insurance company and I was happy about that! Thanks again Juanita and for your professionalism and knowledge about everything and making me confident everything was gonna be ok.." - Amir L.Mar 2, 2020
"Caliber did a great job repairing my brand new Lincoln Aviator. I was working with Isaac Rojo. Isaac was super helpful. He would call me every couple of days, and give me frequent updates. And the job they did was great! Super work. Car came back as if it was fresh off the lot. Really appreciate the great job that Caliber did for me. Thank you!" - Cheryl I.Feb 25, 2020
"These guys were wonderful! In what can only be described as a freak accident, the mechanism that rolls your window up and down broke and broke the window with it on the driver's door. Obviously couldn't drive the car and leave it anywhere without a window. Caliber sped up the process for me so I wouldn't have to get a rental car for any longer than was necessary. They did a great job with the repair and were extremely professional. Thank you!!!!" - Andrea F.Feb 18, 2020
"Isaac Rojo was very professional and helpful, even if it was an insurance job and all I wanted to do was drop it off, get a rental, and get my car back like this all never happened, and he delivered. It took caliber a week to fix my car, like they told me, and kept me email informed the entire time. I appreciate their timeliness and attention to detail, and I got my car back good as new." - Ryan Y.Feb 17, 2020
"My car was hit wile I was coming home from the store, and it was side swiped. I have taken it to caliber and was greeted by the kindest people. The handling manager was very professional. My car was handled during Xmas time and was done sooner then expected! I am very picky when it comes to paint and detail!! When I received my car the panels were like glass really nice! Definitely will recommend this shop!! Thanks caliber ! ! !" - Paulina P.Jan 23, 2020
"All the people here are so genuine. I got T-boned and it turned into a very complicated situation that needed months of resolving. My car was a total loss but the staff here was able to answer all of my questions and assist me throughout the whole process. Very professional while also being sincere. Dawn at the front desk always took more of my bad news with a smile and always found a way to simplify things for me. With them, it was always about what is best for me and not for them, and that is very rare to find!" - Lauren B.Jan 6, 2020
"I will always come back to Caliber Collision for all my auto body needs because of Ryan Yatman. Someone hit my bumper in a parking lot and left huge scratches with their white paint on my black car. Luckily no dents, but other places were going to charge me $600-1000 when I took it by to fix it. Ryan told me he thought it would buff out and offered to try it it for free!! Almost all of it came out and there's only a tiny spot where the scratch went through the paint left. I couldn't believe he helped me out for free and the other shops were going to charge me. Ryan needs a raise!!" - Lar R.Dec 26, 2019
"Julian was awesome. He was very helpful throughout the entire process. I would suggest this garage to anyone who needs a repair. The Los Gatos branch was attentive and polite." - Heather W.Dec 20, 2019
"Excellent customer service and exceeded my expectations. Brought my car in for a repair on the number, came back looking good as new- they gave my car a beautiful wash and it looked sparkling new! The staff was incredibly friendly, professional, and helpful. I would highly recommend this company"
"They are professional. Resolved our problem quick. Thank you." - Chuck
Ryan Oka helped with every aspect of the repair process from start to finish. Our vehicle was repaired to our full satisfaction. We would definitely recommend this shop to anyine that needs repairs. Caliber Collision is a she that can be trusted to do the job right." - Howard
"the best service- always kept me informed about the progress and met all estimated milestones" - Dirk
"Fast, friendly service addressing all questions and concerns efficiently. Management extended themselves to additional questions I had. The manager had superior service skills and was willing to discuss the processes I was unfamiliar with. Thank you kindly. I would highly recommend this business to anyone involved in auto accidents." - demi
"I was completely satisfied with my experience with everyone I spoke with at Caliber and the result of my door replacement. I decided to replace a previously lost remote well over a month after the work was complete. The lock on the door that was replaced only worked sporadically. The dealership who programmed the remote suggested I go back to the auto repair shop because they would have to charge me to open the door, etc.. I drove to Caliber, expecting to have to make an appointment and return. However, the folks behind the counter contacted the manager and the loose wire in my door was fixed at no charge within an hour of my arrival. Excellent customer service." - Laura
"What an awesome shop on Hillcap in San Jose! I had to deal with a few in the past few days and I was fully impressed with this shop. Thanks Abel and Jonathan and all the staff!" - Joel
"Those guys are great. Easy and Friendly. Excellent body works. I would recommend to any one" - Javier
"Ryan and team did an excellent job in repairing our BMS's. We have been customers of B-Line which has been turned into Caliber Collision. Many of the original employees, including Ryan, stayed with the shop after it transitioned over to Caliber which kept our confidence with this facility. Ryan will absolutely go out of his way to help customers and he and his team deliver outstanding work and customer service. We only recommend this facility to our friends and colleagues." - Klaus
"I'm fussy about maintaining my vehicles and when my new car was hit by another motorist I insisted that B-Line, now Caliber Collision, repair it.
They did a perfect job and their professional and personal service was the same as it had been for the past decades. I will take my cars to no other company." - Ron
"Good Service, but they promised that they would replace a burned out interior lamp but never did." - Ron
Rated 5/5 based on 9 customer reviews.
- Gabriel M.