Mar 10, 2020
"This review is long overdue, a few months back I had someone sideswipe my truck, which I use heavily for work. The damage was minor but I still had to get it fixed. After chatting with caliber on the phone for a while I brought the truck by, Jessica was very professional and helpful with the rental truck process. The paperwork went smoothly and the process was finished very quickly. As for the actual body work, Randy was a rockstar and fixed the damage and repainted the front bumper trim. Believe it or not the front end actually looks better than the rest of the truck now. You can tell his attention to detail with the quality work he does. Thank you caliber!" - Jodi L.Feb 20, 2020
"My car went into the shop after someone hit my parked car. The team here was thorough and kind. The entire experience was easy because they made it so!" - Bryan A.Feb 3, 2020
"This review is for Service Advisor Miguel Vejar. His customer service was phenomenal. I showed up to my appointment for an estimate. I wanted to see if I needed to make an insurance claim or if I would pay for the relatively minor damage out of pocket. Miguel introduced himself and had me take him to my car. He assessed the damage and was clearly very knowledgeable and experienced with his job. He went above and beyond and buffed out some of the black marks from the collision himself. He even found some touch up paint and applied that as well after asking me if it was ok. He did an exceptional job and the car looks significantly better. He saved me a lot of money from going through my insurance. If I have damage in the future I will definitely use him and his shop. Very honest and trustworthy which is hard to find these days. Thanks again Miguel! Really appreciate it!" - ChuckJan 26, 2020
"Jessica & Miguel are awesome, they both went out of their way to make sure I was completely satisfied.. Great communication and service! Truck is back to looking perfect...." - Kevin DowneyJan 21, 2020
"My company switched body shops to Caliber San Jose on N. 5th St. on the recommendation of several of my team members. We could not be more pleased with our repair leader and advisor Miguel. Him, and his General Manager Jessica have really impressed me and my team. All estimates are fair and no hidden charges or last minute supplements. We are kept in the loop with repair updates constantly which makes my job a lot easier. I not only love the service, but I would take my personal care there and recommend the shop to friends. Thank you Caliber, Miguel and Jessica. I am so glad we switched to your shop!" - Kevin K.Jan 2, 2020
"Miguel helped me on my car scratch and it was perfect! I thought the scratch might cost couple hundred dollars, but he helped me erase that immediately. Free of charge! (Turns our it was just car paint transfer...)" - Omar M.Nov 16, 2019
"This is a go to center for anyone looking to get repairs done. Ryan Y went above and beyond making sure my vehicle looked as if the accident was never there. Would go back for future repairs and highly recommend anyone looking to do so. If i could rate any higher, I would I am beyond satisfied with the work." - Karie B.Sep 3, 2019
"This shop is THE BEST! Jessica has the best customer service attitude I've seen in a long time. She reached out to me after I had trouble with a different caliber collision location. Got my car in right away, took car of getting me a rental car, drove me to it and then she and Richard dropped my car to me when it was done! Car looks perfect! It was also done a day earlier than estimated! Highly recommend this location and these people!!!!" - Jack B.Aug 28, 2019
"5 stars for Miguel and his exceptional service. From start to finish, Miguel was a pleasure to work with. Miguel ensured my vehicle was professionally repaired with competitive pricing and timely communication. When you go to Caliber, Miguel is the representative you want to help you!"
"Great location, friendly and professional service." - Donna
"Good service! I would like to have had the custom wheels and tires that were untouched in the accident. I had to repurchase these items for the next car!" - Clayton
""My car was involved in a accident and I had it taken to Caliber collision for repair, they did a great job. I would like to thank Vanessa Cao who provided exceptional customer service, she is such a pleasure to work with, very gracious and customer focused". Thank you! Paul-" - Paul
Rated 5/5 based on 9 customer reviews.
- Bryan B.