Mar 18, 2020
"So my husband is considered a crash car dummy because we are constantly having to take our car in for repairs. I get so upset and frustrated having to deal with insurance and rentals, but when I walk in Caliber Collision and are met by their wonderful staff, my anxiousness disappears. One of the staff clerks, Gina is so patient and kind, she walked me through everything which was awesome! Thank you Caliber for your outstanding service. I will definitely be recommending your facility." - Jessica MurilloMar 13, 2020
"I was in a fender bender and my insurance referred me to take my car in for repairs and I was really impressed with the service I received from Tommy at caliber. I was kept informed throughout the process of repairs and my car looked as if nothing ever happened. I definitely recommend this establishment and will definitely come back if anything happens again! Tommy was the best!" - Shanna S.Mar 9, 2020
"So my husband is considered a crash car dummy because we are constantly having to take our car in for repairs. I get so upset and frustrated having to deal with insurance and rentals, but when I walk in Caliber Collision and are met by their wonderful staff, my anxiousness disappears. One of the staff clerks, Gina is so patient and kind, she walked me through everything which was awesome! Thank you Caliber for your outstanding service. I will definitely be recommending your facility." - Jeff J.Feb 24, 2020
"I wanted to thank Michael Betancourt and everybody eight caliber collision for a great job on my truck. Great experience car looks great I would recommend to family and friends. Good people great service can't ask for anymore" - Raquel B.Feb 20, 2020
"I will try to keep this short but I could say so many good things about the staff at Caliber Collision. When my Genesis coupe got rear ended I was crushed, I thought it would never be the same. I was very skeptical that my car could get fixed to my expectations, but after meeting with my adjuster Micheal Betancourt my trust and confidence was starting to build. He had great understanding and concern for how much my car met to me. His extensive knowledge also allowed him to answer all my questions to put me at ease. Now the process of the repairs did not go perfect but what in life ever does. The first pass at repairing my car with reshaping the panel did not work, Micheal saw this and decided to go with a new panel and basically a full rebuild of the back of the car. A lot of work for minor damage, but he knew it was the best option to get the car back to factory new. After I got my car back there were some problems, the lower piece under the bumper was not bolted on and there were several scratches that were not there when I brought it in. I have to say I was pretty unhappy and I am usually a passive person. I went back to Caliber to talk to Micheal but he was out that day and I talked to Fernando Rojas the General Manager. Fernando was great with taking care of my concerns and took the car to his mechanics right away. They took care of some of the issues, but needed more time. So scheduled me to come back in the next week. The next week I dropped my car off and met with Micheal again. Well the team at Caliber fixed all of my concerns and then took it on themselves to fix a few scratches that were on my car before the accident. Now my car looks smoother than before the accident. Overall Caliber exceeded my expectations. We did have a few bumps in the process to get my car done, but nothing is ever perfect. Except for the way the staff at Caliber handled it. They were perfect. Micheal and Fernando both were amazing and made me feel like I was their only customer. The front desk staff was always welcoming and personable, they could not have a better crew working there. The final outcome of my car was amazing and I will always be a customer of Caliber Collision in San Marcos. Although I hope I don't have anymore cars get crushed. Dave Brown" - Noah F.Feb 18, 2020
"Straight and to the point.. after taking my car to Caliber to be repaired, it looked BETTER than it did before my accident! I was hesitant to use Caliber as it was recommended by my insurance company, however, I am GLAD that I took them up on their recommendation. Evan Murray was VERY thorough, friendly, kept me up to date during the repair process and is a shining example of professionalism. I love how my car turned out! I will DEFINITELY keep Caliber in mind for any future auto-body repairs. Thank you Caliber Collision and thank you Evan Murray!" - rocio sanchezFeb 12, 2020
"Took my car a few weeks ago to get it repaired they did a great job and all the employees were very helpful and friendly. Thank you" - Bejan H.Feb 8, 2020
"I dropped my car off to get repaired after a fender bender, we were hit from behind, we were able to get our rental and our car back within for 4 days which we thought would at least take a week based on the damages. I'm so thankful, Caliber was able to get us up back on our feet quicker than expected!! Thank you Caliber for the A+++ service" - M B.Feb 3, 2020
"My husband and I have been using Caliber Collision in San Marcos for over 10 years and have never been disappointed in their quality of work or professionalism. This most recent visit I was working with Mike and he did not disappoint after our vehicle was rear ended. It was actually ready 2 days earlier than expected." - M O.Jan 28, 2020
"Despite being in an accident and having to get my car repaired, Mike was awesome and made this a pleasant experience. The consistent updates were great and really helpful. I highly recommend this place for your car repairs. Thank you Caliber!"
"Unfortunately I've had a few occasions for the needs of these great people and I would never hesitate to use them again always the best service and a wonderful job. I would recommend them to anyone." - Marlene
"Chip was outstanding. He was very open and honest and courteous as well. A big thanks to him." - Scott
"Brian was amazing through the entire process. Made it seem much less stressful than I expected. My car's paint matches exactly which is what I was worried about most." - Kelly
"Best customer service I have experienced in a very long time. From the initial call all the way through the repair, attention to every detail. From providing water while waiting to daily communication via email or phone. EXCELLENT!!!!" - Cindy
"Brian was very professional, courteous and helpful. He made the unpleasant experience of a hit and run much less painful.
I would like to commend him on a job well done." - Farshid
"thank you for providing meals program and caring about those in need" - Louise
"Another First Class experience for us." - Jim
"I was very happy with the service I received and my car looked like new after repair. I would recommend Caliber for your auto body work." - Lynne
"They were very kind and polite - Great service!" - Buadee
"I am so thankfull for the awewsome care Troy & his team did for me and my car. They did an awesome job. I would highly recommend Troy at Caliber to my family & friends. Thankyou so much." - Karen
"Myra Soto and everyone at Caliber in San Marcos were "top notch". My car was done earlier than expected and they made the experience painless. Breanne at the front is also fantastic. Thank you to everyone at Caliber." - Angela
"Extraordinary Service from Kevin Niller, professional accurate attention to detail. Responds with sense of Urgency. Imagine there is no better." - Jerry
"First class service Troy is as good as it gets everyone was great. Troy went over in detail of the costs and the repair and called me daily to let me know the status and issues. I don't think there is a better place and will give you five stars for world class service!" - Nicole
"Always very happy with the service and repairs and always excellent in all things that Caliper does in all ways." - Stephen
"Alex was absolutely fantastic. Gave me a great quote. Found him to be knowledgeable, honest and friendly. In the end, my car was ready several days before expected and looked better than new. Much appreciated Caliber Collision. " - William
"Brian was so wonderful with helping me have peace of mind about the entire process of having my vehicle repaired. He included me in every decision and every detail that was done and I can't image having taken my vehicle anywhere else and receiving the same kind of treatment. Great job!" - Charlotte
"Great job. Friendly, timely and professional. Thanks." - Don
"GREAT CUSTOMER SERVICE. YOUR PEOPLE WENT OUT OF THEIR WAY TO ASSIST ME.
THANK YOU." - Murray
Rated 5/5 based on 10 customer reviews.
- Shanna Sheaffer