Nov 24, 2020
"Someone backed into my car in a parking lot on election day. My insurance recommended Caliber Collision and Mike's Auto Body. Based on reviews, I chose Caliber and they did not disappoint. I made an appointment with Melissa to get an estimate (which was higher than the other party's). The following week, I brought it in for repairs. Melissa notified me that additional damage was found (not pictured due to it being under the bumper). By Thursday of that week, Melissa called and said my car was fixed and ready to be picked up! They also evened out my tire pressure! I am thrilled with the results and am so happy with Caliber's transparency and efficiency. I highly recommend Caliber Collision to fix any vehicle!" - Jan K.Nov 8, 2020
"Great communication! Melissa was on every detail and worked with my husband to replace some of the parts he had upgraded with like kind. She gave us choices and worked together with us - Really appreciate all the efforts made in our behalf. The vibe of the working crew, especially during these crazy times was uplifting - and that's what we all need! Thanks to all the staff at Caliber San Ramon! Jan K" - Alexis G.Oct 23, 2020
"After going to a place in Castro Valley to get my car fixed I was left with an improperly fixed car and more damages. During my struggle with them I had to take it back 10 times to try to get them to fix it right. I was very worried that there was still many things wrong and although that shop is contracted with AAA they refused to do it right. AAA then suggested Caliber Collision to me. When I spoke with them they were extremely nice and helpful when going over my car with me. The lady I worked with didnt just hand me the sheet of damages, she actually went around my entire car explaining what she saw and the possibilities of what would need to be done. They fixed over $500 in damages from the most recent accident and over $5k of damages from the prior accident that the other shop never did right. Caliber Collsion did a full car inspection making sure nothing was missed. On top of all the amazing work they did, I was updated throughout the entire process which was very much appreciated. When I got my car back I was amazed. I didnt even recognize my car it looked better than new. Caliber Collision gave me the best repair experience I ever had and would 100% recommend and go to them again." - Aimee S.Oct 2, 2020
"Melissa was very helpful and knowledgeable throughout the whole process. She gave me plenty of updates, and helped me feel confident in the work being done. I was provided great service from drop off to pick up by the whole team! I was even able to leave my rental at Caliber and they took care of the return for me! The repairs looked like I had never been hit! Melissa addressed every concern I had, and even YouTubed some things for me to see options for alternate settings on my car! I truly felt like I was heard. Thank you Caliber!" - Aimee S.Oct 2, 2020
"Melissa was very helpful and knowledgeable throughout the whole process. She gave me plenty of updates, and helped me feel confident in the work being done. I was provided great service from drop..." - Nicole B.Sep 24, 2020
"I have nothing negative to say about my experience with Caliber Collision in San Ramon. All of the staff were extremely helpful and kind. Melissa especially is great and communicated with me throughout the entire process. My repair was efficient and well done. I would certainly return to this shop if need be."
Rated 5/5 based on 6 customer reviews.
- Christina M.