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Auto Body Shop: Surprise Location

13209 W. Bell Rd. Surprise, AZ 85378 7:00 a.m. - 6:00 p.m. M-F
9:00 a.m. - 12:00 p.m. SAT

Surprise  Details

Conveniently located in Surprise, AZ on W. Bell Rd., north of Phoenix-Wickenburg Hwy. Opened 2016. I-CAR Gold Class Recognized.

About  Surprise

Restoring you to the rhythm of your life® is the focus of Caliber Collision in Surprise, AZ. Through services including painting, dent repair, and auto glass repair, we are able to have you back driving your vehicle as soon as possible. Ensured by a written lifetime warranty, all of our work is performed with the highest customer care and craftsmanship. Caliber Surprise is conveniently located to serve anyone in the greater Surprise area including the surrounding areas of Avondale, El Mirage, Glendale, Peoria, Sun City West, and Sun City. Our center serves families, military, and business fleets, and we work with various insurance agencies including Farmers, GEICO, Nationwide, and USAA.

At Caliber Surprise, knowing we have customer satisfaction is what drives us, and we are certain you will be pleased with the results. During the collision repair process, we will continually inform you of your vehicle’s status so you are updated as we move quickly to return it to pre-accident condition. No job is too major or minor for our team to fix, and our Caliber Surprise team is ready to provide whatever repair services your vehicle requires.

For our Caliber Surprise team, we are ready to serve as your auto body repair center of choice both today and in the future, and we thank you for entrusting us with your vehicle for repairs. Feel free to reach out to our Customer Service Center at 1.888.CALIBER (225-4237) to schedule an appointment or to drop off your vehicle today! Click here to schedule an appointment and here to receive a free online estimate.


Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair



Nearby Locations



- Jessica R.Oct 13, 2019

"Great experience from beginning to end. I was able to get a same day appointment to get my bumper replaced through my insurance. They completed the job within 24 hours. I was able to get my rental from there which made it so easy! A true one stop shop. I was kept updated frequently via phone and text. I will be switching insurance companies soon and I made they work through caliber, in case I ever needed! The finished product was amazing"

- Scott ShawlerSep 18, 2019

"Unfortunately, the insurance company deemed my car a total loss. However, I did want give this establishment a 5 star review. In particular, I want to thank Todd for his outstanding customer service. He was always available to answer my questions and legitimately cared about my situation."

- Rodolfo GarzaAug 22, 2019

"My car was repaired here after my car was hit on the door. The team here at Caliber Collision took care of my car thanks in part to the Geico recommendation! I was notified every day with updates via text and was glad to hear the news every time. I love my car to death and I really felt comfortable leaving it in their hands. I was given an estimated date and my car was done well before the estimated date thanks to team here! Makes me very happy because I get to spend the weekend with my car now! Definitely recommend this place for any repairs!"

- Brittney UrbanAug 22, 2019

"I recently had my car here for repairs. I was extremely happy with the service that was done to my car. I was informed almost everyday as to where they were at regarding repairs. Todd was amazing with contacting me and updating me as to what was happening. I would highly recommend caliber!!! Thank you Todd and to all the staff at caliber who helped me in a stressful situation. You guys are truly amazing!"

- Joe FaulconbridgeAug 20, 2019

"I just picked up my 2018 Rav4 from Caliber in Surprise, after being the middle car of a 5 car "accordion style" fender bender a week or two ago. The customer service and quality of work were excellent! The entire staff was more than willing to go over the top to assist me with any concerns or questions, from the second I pulled in until the work was completed. The on the spot car rental was unbelievably convenient. Their accreditation and relationship with my insurance company made the insurance end of things a breeze. I was kept up to date frequently via text on the work on my vehicle, and to make it all better the work was done (very well mind you) 4 days early and they managed to save me half of my deductible. I couldn't have scripted this as well as it actually went. I highly recommend Caliber Collision in Surprise, AZ!"

- HAROLD HAWESAug 12, 2019

"I'd like to recognize and thank Jan Meiers who walked us thru the entire process of having my wife's car repaired. Jan was extremely nice and kept us updated with the progress of the repairs and answered all our questions and concerns. The car repairs were completed in a timely manner and looks great. Thank You Jan and the entire Caliber Team."

- Scott WiltroutJul 15, 2019

"I went there to take my girl friend there to see her son he work there"

- Sierra B.Jul 8, 2019

"My experience with Caliber Collision was outstanding! I got into an accident in November of 2018 and just got around to fixing it due to being a college student not living at home & paying her own bills. I read great reviews and knew I would bring my car here! Jerry was the person taking care of my car and he made this experience so easy for me. He told me my promise date was about 2 and a half weeks away and that was expected! I had family come into town and had no other way to pick them up from the airport so I begged Jerry to have my car done almost a WEEK ahead of schedule and somehow someway, Jerry made it happen! He was so awesome to work with and was so helpful at answering questions as well as making me feel at ease while my car was being fixed (it had $4k worth of damage to fix). If I need anything, they will forever be my go to! Highly highly recommend! My car is like brand new and has never run better! Thank you Caliber Collision & special thank you to Jerry!"

- Deanna S.Jul 1, 2019

"They are fantastic! Very friendly and actually took the time to look at my vehicle. Zach was great and very helpful! Thank you!"

"Excellent service. Repairs were very well done. They keep us informed on the status of our car. Car was in & out in one day time. We would highly recommend them." - June

"We had excellent service. The repairs were extremely very well done. Our car was in & out in one days time. We would highly recommend Caliber Collision in Surprise. Thank you very much for your excellent customer service & also keeping us informed on the status of our car." - June

Rated 5/5 based on 9 customer reviews.
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