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Auto Body Shop: Surprise Location

13209 W. Bell Rd. Surprise, AZ 85378 7:00 a.m. - 6:00 p.m. M-F
9:00 a.m. - 12:00 p.m. SAT

Surprise  Details

Conveniently located in Surprise, AZ on W. Bell Rd., north of Phoenix-Wickenburg Hwy. Opened 2016. I-CAR Gold Class Recognized.

About  Surprise

Restoring you to the rhythm of your life® is the focus of Caliber Collision in Surprise, AZ. Through services including painting, dent repair, and auto glass repair, we are able to have you back driving your vehicle as soon as possible. Ensured by a written lifetime warranty, all of our work is performed with the highest customer care and craftsmanship. Caliber Surprise is conveniently located to serve anyone in the greater Surprise area including the surrounding areas of Avondale, El Mirage, Glendale, Peoria, Sun City West, and Sun City. Our center serves families, military, and business fleets, and we work with various insurance agencies including Farmers, GEICO, Nationwide, and USAA.

At Caliber Surprise, knowing we have customer satisfaction is what drives us, and we are certain you will be pleased with the results. During the collision repair process, we will continually inform you of your vehicle’s status so you are updated as we move quickly to return it to pre-accident condition. No job is too major or minor for our team to fix, and our Caliber Surprise team is ready to provide whatever repair services your vehicle requires.

For our Caliber Surprise team, we are ready to serve as your auto body repair center of choice both today and in the future, and we thank you for entrusting us with your vehicle for repairs. Feel free to reach out to our Customer Service Center at 1.888.CALIBER (225-4237) to schedule an appointment or to drop off your vehicle today! Click here to schedule an appointment and here to receive a free online estimate.



Services

Windshield Repair
Auto Glass Repair
Collision Repair
Paintless Dent Repair
Fender Repair
Dent Removal
Bumper Repair
Paint Repair


Certifications

Ford


Nearby Locations



Reviews


Testimonials

- Steve F.Nov 10, 2019

"If I had to use just one word to describe my dealings with Caliber Collision it would be the work HONEST I had some very minor cosmetic damage to the left side of my car - I had tried to buff it out myself but seemed to make it worse so I stopped in to Caliber Collision for an estimate. I was told it may take and hour of so to buff it out so I made an appointment and after arriving, I was ready to go home in about 20 minutes. Here's what I expected - 20 min to be rounded off to 1 hour for about $90 per hour. My car looked like new so I was glad to pay it but... The cost was $0.00. He said that it was so minor there would be no charge. So bottom line is this; if you're looking to be treated fairly and professionally - I wouldn't even look around. You can't go wrong at Caliber Collision."

- Arnold JoseyNov 4, 2019

"Dealt with Zac, who had excellent customer service skills! He was very professional & honest! I was in & out quickly. Not only was he great, but his team also acknowledged me & were all very helpful."

- Celina F.Nov 4, 2019

"Had an appointment with Zac! He was very polite, thorough & efficient. Very pleased with the service at this body shop location."

- Alfred GarciaNov 3, 2019

"I wanted to give this shop a 5 star rating! Made my appointment, Dropped my car and got it back all according to the schedule. Thank you! But I wanted to call out the negative reviewers. WHY WOULD YOU GIVE THEM A NEGATIVE REVIEW IF YOU DID NOT HAVE A APPOINTMENT? Sorry if they were busy taking care of customers who had appointments! CALIBER COLLISION KEEP DOING WHAT YOU ARE DOUNG. YOU ARE DOING GREAT AND YOU HAVE A CUSTOMER FOR LIFE WITH ME!"

- Jessica R.Oct 13, 2019

"Great experience from beginning to end. I was able to get a same day appointment to get my bumper replaced through my insurance. They completed the job within 24 hours. I was able to get my rental from there which made it so easy! A true one stop shop. I was kept updated frequently via phone and text. I will be switching insurance companies soon and I made they work through caliber, in case I ever needed! The finished product was amazing"

- Scott ShawlerSep 18, 2019

"Unfortunately, the insurance company deemed my car a total loss. However, I did want give this establishment a 5 star review. In particular, I want to thank Todd for his outstanding customer service. He was always available to answer my questions and legitimately cared about my situation."

- Rodolfo GarzaAug 22, 2019

"My car was repaired here after my car was hit on the door. The team here at Caliber Collision took care of my car thanks in part to the Geico recommendation! I was notified every day with updates via text and was glad to hear the news every time. I love my car to death and I really felt comfortable leaving it in their hands. I was given an estimated date and my car was done well before the estimated date thanks to team here! Makes me very happy because I get to spend the weekend with my car now! Definitely recommend this place for any repairs!"

- Brittney UrbanAug 22, 2019

"I recently had my car here for repairs. I was extremely happy with the service that was done to my car. I was informed almost everyday as to where they were at regarding repairs. Todd was amazing with contacting me and updating me as to what was happening. I would highly recommend caliber!!! Thank you Todd and to all the staff at caliber who helped me in a stressful situation. You guys are truly amazing!"

"Excellent service. Repairs were very well done. They keep us informed on the status of our car. Car was in & out in one day time. We would highly recommend them." - June

"We had excellent service. The repairs were extremely very well done. Our car was in & out in one days time. We would highly recommend Caliber Collision in Surprise. Thank you very much for your excellent customer service & also keeping us informed on the status of our car." - June

Rated 5/5 based on 8 customer reviews.
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