Oct 17, 2019
"All employees were professional and efficient!! Appointment was made quickly and repair done at my convenience and promptly. Communication with me and my insurance was seamless. The quality of work is perfect. They and Mercury made an inconvenient event manageable. Thank you!! especially Chris and all of the staff." - Dave P.Aug 23, 2019
"When your car gets hit, you want to feel like the repair place knows what they're doing. These folks did a great job. Can't even tell I had a fender bender! Thanks to Dave!" - Sam B.Aug 8, 2019
"Five stars across the board. David Weitzman was an absolute pleasure to work with and took great care of my vehicle. Everything that David promised was delivered and then some, which is rare these days. Quality guys, quality shop. Highly recommend." - Lynda F.Jul 16, 2019
"From the minute I walked into Caliber's shop, and met Eric, the upset over having an auto accident disappeared. I was referred to Caliber Collision by my insurance appraiser, which was the best referral I may have ever had in my past 71 years of life. The customer service this company provides is stellar. From the minute you drop off the car, you're assured by way of daily texts that your vehicle is their priority. Who does that?? I was told it could be up to 2 weeks to perform all the necessary body work on my car. It came in at 1 week. Need I say more? YES... If you're thinking about bringing your vehicle to Caliber, stop thinking about it. DO IT!!!! Thank you again, Eric, and to the sweet receptionist who was so much more than a receptionist. Wonderful people!!!" - Dan N.Jun 13, 2019
"I have a brand new 2019 RAM 1500 Limited. I scratched my door on a yellow pole in a drive through ATM. I was sick at the thought of scratching my new truck. I brought it in to Caliber. Ryan Walker explained what they needed to get it back to 100%. Turns out the damage was over $1800. F**K. Ryan had one of his shop guys come out and work on buffing it out. After 15 mins the man had it 98% back to normal. I thanked Ryan and offered him $20 to buy him and his co-worker lunch. He said no thanks he was just happy to help. They have done work on my wife's car and we were very happy. I would recommend these guys." - Matthew T.May 31, 2019
"I was referred to Caliber by my insurance company. All around and in every way my experience was 5 stars. I was blessed to have Dave handling my claim! He was detail oriented and readily addressed each & all of my concerns. Caliber combined with Liberty Mutual got the job done stress-free and ahead of schedule!! AND MY CAR LOOKS GOOD AS NEW." - Jay S.May 10, 2019
"I truly appreciate the care these guys took with our vehicle. I had a really great experience and will enthusiastically recommend their services to anyone. Eric (at the facility located in Westlake Village, CA) was extremely helpful in answering all of my questions and kept me updated with all the dealings with the insurance company, car rental, etc. A BIG THANK YOU TO ALL OF THEM!!! Sincerely, Salomon G. (Acura MDX)" - Ronald Z.Apr 27, 2019
"Unfortunately I have had a couple of (not my fault) accidents in the last several years. But, fortunately my insurance company (USAA) sent me here and I have been extremely satisfied with the repairs and their courteous attitude. So, just recently I went in to have some repairs done with no insurance coverage and was really pleased with the advice and help I got from the manager Shaun Castaneda. Besides being a nice guy he saved me a lot of money and did a super job on my Lexus. So, insurance or not, this is a great place for repairs to be done and make sure you talk to Shaun, it's worth the drive. Ron Zamarin, Malibu, Ca" - anonymousApr 27, 2019
"Unfortunately I have had a couple of (not my fault) accidents in the last several years. But, fortunately my insurance company (USAA) sent me here and I have …" - Ronald Z.Apr 27, 2019
"Unfortunately I have had a couple of (not my fault) accidents in the last several years. But, fortunately my insurance company (USAA) sent me here and I have been extremely satisfied with the repairs and their courteous attitude. So, just recently I went in to have some repairs done with no insurance coverage and was really pleased with the advice and help I got from the manager Shaun Castaneda. Besides being a nice guy he saved me a lot of money and did a super job on my Lexus. So, insurance or not, this is a great place for repairs to be done and make sure you talk to Shaun, it's worth the drive. Ron Zamarin, Malibu, Ca" - Ernest
"Excellent job repairing right side of auto. Very professional Communicative and prompt. I would return for auto body repairs if needed to this location. Thank you, Ernest"
"Farmers insurance paid for the repairs for the person that hit my car. The insurance company referred me to the repair shop. I was so pleased with the customer service and quality of repairs. They were detailed and the repairs were completed quickly! I highly recommend them and have already told all my friends this is the place to go if they ever have repairs needed." - Kimmery
"Car looked brand new and it was done before they said it would be done." - Paul
"I had a stress free and totally friendly experience. The repairs were perfect." - William
"They exceeded my expectations. My car looked like I just bought it off the showroom floor! Very professional." - Jackie
"CHRISTIAN BREMMER DID AN OUTSTANDING JOB OF TAKING CARE OF OUR VEHICLE" - JAY
"Excellent job my vehicle looked new again. I would highly recommend them.
Peter" - Peter
"Had a great experience and TJ made sure that we were well taken care of. Highly recommended!" - Reet
"Caliber Westlake (La Baya Drive, Thousand Oaks) did an outstanding job repairing my car from start to finish and I would like to thank the staff. They had a promotion for a car wash for existing customers...is this still on ?" - Gopal
"The work was done quickly and well. I was kept informed of the progress and the car was ready exactly on time. Great service and work." - Barbara
"James -- and the entire team at Caliber -- were excellent. He was highly knowledgeable, providing thorough explanations and frequent communication, and everyone there was courteous, as well. The repair work was well done. - Claudine" - Claudine
"They were excellent, quality work, they kept me informed, and it was a fantastic customer service experience." - Jerald
"They just were exceptional. Courteous, quick, clean. The car was clean, they give good service, and I didn't have to wait." - Michelle
"I'm in Thousand Oaks.
I was very happy with Caliber's work on my car. They did a great job and extras...and finished the job on time. Dan was very professional and another guy in the repair shop (can't remember his name) was exceptionally helpful. Will recommend them to everyone." - Helen
"The work was terrific. It took a long time, but that was not the fault of Caliber Collison. The interior had to be special ordered from Germany. But, car still came back sooner than they'd predicted. All was in perfect order. Thanks." - Jillian
"Repairs by Caliber were thorough completed quickly. Staff was helpful, professional, and always available by phone or email." - Mike
"Wonderful people. Excellent work, however a few details have not been addressed. Brought the car in for more work, it was done nicely however the details from the original work were not addressed. Bringing the car in and leaving it will be problamatic for me as this would be warrantee work by the shop as opposed to the insurance company. I'm hoping someone from the shop will contact me. It's all solveable. This is a great group of people.
Vic Peterson" - Victor
"I think these guys do very high quality work and customer service is exemplary, and they do what they said they would do." - Tom
"We had our car repaired at Caliber and they did a great job. A hit run driver had damaged the drivers side front door, fender and the bumper. Caliber finished the job within a couple of days and the car looks as good as brand new. We highly recommend this shop for auto body repairs." - Sampath
"I was Completely Satisfied with my recent experience at Caliber Collision. TJ and the entire team at Caliber Collision Westlake are fantastic. They are friendly, professional and have great customer service. I scheduled an appointment, they got my car done very quickly, and kept me informed during the entire experience. I would definitely reccomend Caliber Westlake to all my friends and family! Thanks again! " - Chris
Rated 5/5 based on 11 customer reviews.
- Jane Santoro