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Caliber's Repair Process

Since day one, we have remained intensely focused on restoring the rhythm of our customers’ lives. This has resulted in a fine-tuned collision repair process that both maximizes the quality and streamlines the repair of every vehicle we handle. So, from the free estimate to the on-time delivery to the lifetime warranty, we’re here to help get you back on the road as quickly as possible. Here’s a quick look at our repair process:

The Accident
The Accident

The Accident

  • Contact Insurance carrier
  • Drop by or schedule an appointment
  • Contact Insurance carrier
  • Drop by or schedule an appointment
Your Estimate
Your Estimate

Your Estimate

  • Prepare estimate
  • Arrange rental car
  • Insurance company review
  • Provide contact info for updates via phone email, or text
  • Prepare estimate
  • Arrange rental car
  • Insurance company review
  • Provide contact info for updates via phone email, or text
Vehicle Disassembly
Vehicle Disassembly

Vehicle Disassembly

  • Vehicle taken apart to identify all damage
  • Customer and insurance company approval
  • Estimated completion date sent via phone, email or text
  • Vehicle taken apart to identify all damage
  • Customer and insurance company approval
  • Estimated completion date sent via phone, email or text
Vehicle Repair
Vehicle Repair

Vehicle Repair

  • Body, parts and mechanical repairs
  • First quality inspection
  • Confirm delivery date via phone, email or text
  • Body, parts and mechanical repairs
  • First quality inspection
  • Confirm delivery date via phone, email or text
Vehicle Paint
Vehicle Paint

Vehicle Paint

  • Body smoothing and sanding
  • Primer, paint and clear coat applied
  • Second quality inspection
  • Body smoothing and sanding
  • Primer, paint and clear coat applied
  • Second quality inspection
Vehicle Reassembly
Vehicle Reassembly

Vehicle Reassembly

  • Vehicle put back together
  • Final delivery date reminder sent via phone, email or text
  • Vehicle put back together
  • Final delivery date reminder sent via phone, email or text
Quality Assurance
Quality Assurance

Quality Assurance

  • Light detailing
  • Final Service Advisor quality assurance check
  • Light detailing
  • Final Service Advisor quality assurance check
On-Time Delivery
On-Time Delivery

On-Time Delivery

  • Pick up your vehicle on time
  • Get back to the rhythm of your life
  • Pick up your vehicle on time
  • Get back to the rhythm of your life
Lifetime Warranty
Lifetime Warranty

Lifetime Warranty

  • Lifetime warranty at any Caliber location
  • Lifetime warranty at any Caliber location